I enjoyed my week-long stay at Castaway. I loved the friendly staff, breakfast with "Ma," Tess's cooking, the feral chickens, the grand old banyan tree, the relaxed hospitality and fresh hibiscus flowers everywhere. This once-grand hotel is great value and conveniently located. It is very clean and comfortable. I hope I can go back to Norfolk Island and I'll stay... More

This accommodation was so so sad. It was tired, needed 'life'. It was clean, but we did not feel as we were welcome there. Tess, the Manager was a very pleasant person, but not present at the premises much (available on the phone). The breakfast was costly, we had breakfast for 1 week for the same cost to eat in... More

We took a punt on this accommodation having read previous unfavourable reviews. The main reasons were the price and the fact that it was close to Burnt Pine township, as we did not want to hire a care. We stayed in one of the "hotel" rooms and the deal included full breakfast. We had paid in full before arrival, so... More

This hotel is certainly not 3.5 stars, more like 1 to 2stars. We were met at the airport by the owner, with our hire car & she drove us to the "resort" !!! We were then asked to pay the balance of our accommodation before even getting to our room, they refused to take a credit card (Visa) and wanted... More

Location good, room disappointing good size but shabby. No bedside lights and I had to stand on the bed to reach the pull cord to turn overhead light on and off.Breakfast very good but staff were reluctant to supply even though our documentation clearly said full breakfast daily.They were also very critical of our travel agents.We had expected to be... More

a clean well equiped apartment and very well designed for family . tess the manager could not do enough for you and mum is what she liked to be called just loved to tell you about the island and its people. we travelled in september 2011 and loved it so much we will be back on the island november 2012... More

A clean, well equipped apartment, value for money. Tess the manger is a delightful person, very helpful

Very disappointed with this property. It might be old but that really is no excuse for a lack of cleaning. The 'Garden' rooms we stayed in were very much in neglect. The location was very good, walking distance to the main township and extremely quiet. Apart from our accommodation, we loved Norfolk, beautiful scenery, walks and lots of things to... More