The Good - Very close to town, 3 minute walk - Hotel looks over the docks - Free coffee in the morning and port & cheese in the afternoon - Well maintained, grounds and room were clean - Room service was prompt and the food was hot and decent - They have shuttle that will move you around town for... more

We stayed at the White Elephant for a few days during November. Decided to try the Residences. It was off season and town was quite. We were greeted by professional, friendly and accommodating staff when we arrived. We were offered a room in the Main Hotel for a discount if we preferred since the hotel was close to empty but... more

We just returned from a special birthday celebration at the White Elephant, and would be more than pleased to spend every vacation there in the future. From the moment we met Christine at the front desk, our every care was taken care of. As the hotel was not totally booked, she allowed us to look at different rooms in our... more

LOVED staying at the White Elephant for Daffodil Weekend. I went with my sister and have been to Nantucket probably 30 times staying at various B&B's and private homes/rentals. My recent stay at the White Elephant has spoiled me for future trips. I don't want to stay anywhere else now! From the moment we checked in, the staff was unbelievable.... more

We've stayed at the White Elephant previously and booked a one week vacation. Overall, the hotel was still as beautiful as it has always been, but the service was lacking somewhat. Not a deal breaker, but enough so that I wrote a note to the management. The White Elephant has traditionally offered its guests a generous helping of port, cheese,... more

We stayed at the White Elephant on October 7th. Great water front location. The hotel offers free shuttle service to/from the harbor and also to the shopping area which is a couple blocks away. This is a charming hotel. Easy check-in/out. The hotel staff was friendly and courteous. We enjoyed our room - nice amenities including a box of chocolates... more

Beautiful view from our room with a small deck overlooking the harbor. Room was clean and beautifully decorated. A bit snug, but cozy. Afternoon tea very enjoyable. more

My family and I just got back from a terrific 4-day stay at the White Elephant. The staff was wonderful. Our one bedroom suite, albeit small, was comfortable. The bed and down quilt were extremely plush and we all slept exceptionally well, including my 21 month old son who is picky about sleeping in new places. My son slept in... more

The hotel itself is lovely, as are the grounds but the service seemed lacking. The afternoon cheese and crackers and the morning coffee and muffins seemed to just miss the mark. Everyday, there was something missing, napkins, coffee urn didn't work. Had a slight problem with housekeeping which still remains unresolved. I expected better from a hotel of this caliber.... more