When we arrived at the hotel, we learned they didn't hold our reservation. The owner blamed the whole thing on us, saying it was our fault there was no reservation, even though we had PROOF in the form of emails on our Blackberry. Proof! After arguing for more than 30 minutes, they finally gave us rooms. Why hold us up... more

We went to see the amazing country of Guatemala. Antigua is very old, dusty and stunning with a lot to see. It will wear you out!! This where the Casa Florencia fits in. The service is outstanding without being in your face. The staff and owner are friendly, helpful, and available. The rooms are small, yet very comfortable with great... more

My husband and I just celebrated our 30th wedding anniversary in Antigua and we had the great pleasure of staying at Hotel Casa Florencia. Patricia and her staff were fantastic! The hotel was just as it was pictured on-line, so I felt as if I had been there before and knew exactly what to expect in terms of the location,... more

My daughter, my friend and I were in Antigua, Guatemala during the Holy Week. We stayed at the Casa Florencia and had a wonderful time. The accommodations were great...everything was spotless, the staff and owners were lovely, breakfast was great...especially the banana bread. The hotel is located a few minute walk from the center of town...however, that was not at... more

My husband and I stayed at Casa Florencia while we were attending a wedding in Antigua. We flew standby and ended up not making it for our first night and Patricia was fantastic in accommodating the last minute change to our stay. We had a first floor room and loved being right off the beautiful courtyard but would probably have... more

The room and hotel in general was extremely clean, the staff very courteous, the location just good and safe, breakfast excellent... view from the second floor is very nice. We found it great for what we needed!! more

Ask for a second floor room for view of the volcano. We stayed in room 7, which is closer to the road and we did hear some traffic. Easy walking distance to main square and restaraunts. Staff was very helpful (assisted making a long distance call to Honduras). As noted in other posts, this hotel has the cleanest rooms that... more

We stayed at Casa Florencia 2/26-3/1/2009 and had a very pleasant stay. The hotel is managed by very courteous and helpful staff. The breakfast area (patio/corridor) is pleasant. The second floor (where our room was located) had a nice view of the distant volcanoes (Volcan Agua, Volcan Fuego, ???). Our room was plenty big with a ‘walk-in closet’ and nice... more

Casa Florencia is managed by very courteous and helpful staff and the patio/corridor is pleasant. The rooms at the ground floor are clean but tend to be pretty small (the same goes for the bathroom). More annoyingly the window gives on the internal corridor and there is no external view which makes it a bit suffocating and doesn’t allow much... more