To be fair, the view from the room was unbelievable and the hotel location is unbeatable. However, the reception is very medium, the elevators are confusing and the staff is really inexperienced especially the ones at night. We had a problem with the tv and no one could help, and they were not even nice about it. I liked the... more

This seems to be the first review after the Hotel has completed its renovation. The prime location of this hotel is undebatable, as it is a pleasant 10 min. walk away from the Old Town. We had a seaview room with balcony, with sliding glass doors. The view was just ravishing towards a small island, with the ships going by.... more

To be fair, this hotel has probably the best location in Dubrovnik. So close to the old city with spectacular views but not so close that it is noisy. We stayed in June when all the renovations were supposed to be finished. Instead, the whole spa area was closed and only one restaurant was open, which was overpriced. The famous... more

This property is so gorgeous. They are just finishing a total reconstruction. Everything about this hotel is first class. It's just a short walk (downhill) to Old Town in Dubrovnik. The staff were helpful, although falling over one another behind the desk at check-in. We ate lunch on the deck and the waitstaff were well trained and cordial. The Ceasar... more

Rated a five-star, the Excelsior is really a little below that. Negatives: Only 2 small bath towels No turndown service Elevators that are confusing, often needing 2 to change floors Elevators are shared with the staff Noise from construction Safe in room didn't work. Dinner in hotel just OK and really expensive. Cheesy fixtures Positives: Good location - short walk... more

Just reopened after a major renovation, this hotel wasn't quite ready for prime time when we stayed there June 14, 2008. The drain in our shower didn't work (bad design--water all over the floor), lights in the room went on and off for no apparent reason, the sushi restaurant hadn't opened yet. But, the hotel is beautiful. The location is... more

fantastic!!! everything was just fantastic , location to dubrovnik, seafront location, hotel inside and outside! more

5 star room and service. Magnificent view of city walls. Reasonable rates. Great place to stay. more

The hotel displays some magazines claiming this to be the most sought after hotel in the mediteranean. Being there you will notice that there is a very small part which seems to be renovated (historic building). Most rooms and the suite we have seen are in the 70s-style block which seems not have undergone any renovation since its construction. The... more