Aside from being an old-fashioned hotel that will cost you a thousand bucks, the dark hallway stinks and looks filthy. On our first night, it was block out and the management can't do anything. Waitress looks very untidy with their supposed to be white uniforms and their customer service is -0. Issa - UAE more

I cannot understand some earlier reviews. We had a wonderful short trip to the Metropole and liked it a lot. We had booked in advance and had no problems but the staff had our name right there before we handed in our passport. Upon arrival we even got an upgrade and lemon juice. The staff was very friendly and contributed... more

It is a beautiful old hotel. Every employee we encountered was super sweet and helpful. The first room we were in, the bathroom floor was wet when we arrived and I just thought some one had spilt water, but when we woke up the next morning the bathroom floor was flooded from a leak. Although the toilette base was new,... more

It's old, it's dirty, it's inefficient. The breakfast was dire, the bread was stale the fruit was old, the hot buffet was always cold. The table linen was threadbare, the lift was ancient. On day the tap water was dark brown - the same water they cook in. In its prime, it would have been a nice hotel but it... more

Booked this Hotel not knowing what to expect as I had found this cheap deal on the net. Just to let you know, we are normally backpackers, the cheaper end of the scale, so when we arrived at the door of this establishment we were awe struck. We were greeted with a refreshing juice and smiles. Reception staff very welcoming... more

We stayed at the Metropole in Alexandria for 2 nights in December 2008 and had an excellent time. I read the recent reviews and honestly do not know why they were so negative. The location is excellent, right in the town centre, with a sea view. Raml station is just a few minutes walk, from there you can take a... more

I stayed at the Metropole in Oct 2008 and after reading some review that if you pre book they send you to another hotel I decided to book directly by just giving my credit card no as deposit. They had given me a price which I confirmed by fax but when we arrived they toled us that the particular room... more

We booked this hotel 3 weeks prior to arrival at a discounted rate for prebooking. Upon arrival we were advised that the hotel was full and the electricity was not working in our room. Having already prepaid the accommodation reception advised that we had been "rebooked" at their sister hotel the "Paradise Inn" at Mamoura. The sister hotel is located... more

What started out to be a good stay, ended up a miserable one. Bed bugs resulted in lack of sleep for the one night I stayed at the Metropole, and in a bad allergy for the following couple of days. What was even more disappointing was the reaction of the management, even when they saw the actual bug. No acknowledgment... more