Well I booked this after researching a lot of sites and was feeling pretty confident it would be ok - until I got there! The reception staff did not smile once during our stay no welcoming faces there. The inside is very dated but we thought that was just a part of the charm perhaps? The room was pretty basic... more

What can I say!! This was the worst holiday ever. The rooms are dirty with stained carpets and live insects. The food is diabolical!! Nothing at all for the english to eat. Only two english families (inc us) for the whole two weeks. No entertainment what so ever during the day, evening entertainment stars at 10pm. 2nd week entertainment exactly... more

We arrived home yesterday after staying 1 week at the El Hana (booked Marhaba Beach but XL told us a week before departure that they'd overbooked and we had to change). Reading some of these reviews filled us with dread, but overall it was OK. Certainly not 4 star though. The hotel is built in 2 sections. The front section... more

We spent 7 nights in the ''El Hana Residence'' in Sousse.The hotel is with 4 stars but for me it has to responce to 2 stars.The furniture is very old and the hygiene in the restourant is not at the required level.I was pleasantly impressed from the excursion to Sahara and the 3 stars hotel,where we slept one night in... more

The hotel was better than might have been expected at this price, and the staff were attentive and friendly. True, the hotel food was awful, but just across the road on the Rue Mongi Slim there is a restaurant which is good value and excellent authentic Tunisian/French style food (Tej Noura Restaurant). It is worth getting out of the El... more

Never again would I go there - I have to say it was the worst holiday ever. Food was not good, staff were over bearing and the rooms were horrible, curtains, carpets and bed sheets stained! Our bathroom had a cupboard which opened to reveal a pipe system (think prison break ) going up and down covered with leaking stuff.... more

I have stayed in this hotel 3 times now, and each time I've loved it. The staff are SO friendly and will do anything for you, they're very personable and will chat to you about almost anything. The rooms are simple, but adequate - always clean! The maid service is excellent and they are also extremely friendly. One even picked... more

perfect sousse location with beach view at budget price.ok it is a bit tired but if you want flash go to the port or jasmine.to sample the full on tunisian experience it really cannot be beat more

We have just returned from Tunisa and I felt I had to write about my experience of The El Hana Residence. The food was good and it was varied the service was excellent and the waiters enjoy looking after you. The cleanliness of the room was not brilliant but after giving the maid 10 DT which is about £4.00 she... more