Smart Hotel Lahore (Pakistan) - Hotel Reviews

Address: 36 Liberty Market, Gulberg III, Lahore 54000, Pakistan

Region: Pakistan > Punjab Province > Lahore

Amenities:

Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

Ranked #6 of 22 hotels in Lahore

Price Range: £

Official Description (provided by the hotel):: Smart Hotel Lahore is located in the heart of city in Liberty Market (one of elite shopping centres). Twenty minutes drive from Allama Iqbal International Airport. Five minutes drive from the cricket, hockey & football stadiums and Alhamra Art Complex. The hotel enjoys excellent accessibility. ... more less

Reservation Options:: TripAdvisor is proud to partner with Agoda and Olotels so you can book your Smart Hotel Lahore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Haroon-Ali

Glasgow, United Kingdom

Contributor

11 reviews

6 hotel reviews

Reviews in 3 cities

12 helpful votes

“Totally Rubbish Service & Hotel”

Reviewed 21 February 2013

I was visiting Lahore with my wife and we stayed at PC Lahore for 2 days and then I had a booking at Smart Hotel which was easy for us to do shopping at Gulberg as all the main shopping areas were withing walking distance to the hotel. From the time we arrived till the service was given was shocking... More

Was this review helpful? Yes 3

Problem with this review?

See 3 more reviews by Haroon-Ali for Lahore

Respected Sir / Madam, First of all I am really sorry that we didn't come up to your expectations. Your all comments are taken up very seriously for the corrective measures. Appreciated if you can give us one more chance to serve you on your next visit and assure you that you will feel the difference as satisified customer is... More

Butt123

1 review

“M.A.Butt”

Reviewed 13 February 2013 via mobile

Well I stayed couple of days with my wife due to my business trip. Reservation was done on phone n hotel guy turned up on time to picked us up from airport. Over hotel service was excellent, all d staff were really professional from reception to room service. D executive room was awesome as well. The only worst point I... More

Was this review helpful? Yes

Dear Sir, Thank you very much for your positive comments on our services and as well as comments to improve. We are upgrading the mentioned points and on your next visit you will also notice the same. Hope to see you again and again. Regards Khurram Niaz Khan General Manager More

Mustafa A

Rawalpindi, Pakistan

2 helpful votes

“Much better than what i had in mind...A really pleasant experience!”

Reviewed 15 January 2013

I stayed in Smart Hotel for the very first time in December 2012 along with my wife. The reservation (which i made on the phone) and check in was easily and professionaly taken care of by the staff and during my two day stay i didn't face any problems at all with regards to service as the staff was very... More

Was this review helpful? Yes 2

Dear Sir, Thank you very much for your comments on our services. Your suggestion for the upgrading of Air condition has been noted for corrective measures. Hope to see you soon again. Regards Khurram Niaz Khan General Manager More

Nabeel257

Long Island City, New York, United States

“Nabeel Khan”

Reviewed 19 December 2012

I have good experience in staying at Smart Hotel.They had improved their services a lot.Its a good budget chain hotel and the most important the staff is excellent and owners are very good also.I wish Smart Hotel Lahore best of luck in all their future endeavours.

Dear Sir, Thank you very much for liking our hotel and services. Hope to see you soon again and again. Regards Khurram Niaz Khan General Manager More

Muhammad_Zuulfiqar

Seoul, South Korea

“Best Experience”

Reviewed 13 December 2012

I have best Experience staying with smart hotel, great price and excellent service, I am glad I found this hotel, I like room service, the was also good, cooperative staff, I visited with my family, I feel home away home, I like it, whenever I visit, for sure I am going to stay here, this is the best place to... More

Dear Sir, Thank you very much for staying with us. Happy to read that you are fully satisfied with our services. Hope to see you again and again Regards Khurram Niaz Khan General Manager More

isktys

Seattle, Washington

“empty promises”

Reviewed 11 December 2012

I have been emailing n corresponse to them way before my travelling to lahore. I was quoted by Hamzah, front office, a rate which later was confirm by Wasif, reservation as wrong info. Then since it was their fault, they sent email confirmation for free upgrading to executive room at same rate of standard plus welcome drink,newspapre, shoeshine service,courtesis service... More

Dear Sir / Madam, First of all please accept my apology for the inconvenience because of currency exchange fluctuation. As a gesture of good will we have refunded the access amount to your guest, as the guest satisfaction is our first priority. As your guest is still staying with us and we are taking care of him, i am sure... More

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Aghauae

Dubai, United Arab Emirates

1 helpful vote

“Pleasent Stay”

Reviewed 7 December 2012

The program to stay in this hotel becomes perfect by the first service of airport picket from Lahore international airport and here we start feeling hospitality services. At the time of check in from gate to till our room everyone welcomed us in professional way with gentle energetic smile. The location is fibulas, building is classical the services and amenities... More

Was this review helpful? Yes 1

Dear Sir, Thank you very much for choosing our hotel for your stay and we are happy that you liked our services. Hope to see you again with same warmth hospitality. Regards Khurram Niaz Khan General Manager More

Zindabad73

lahore

“Accmodation good value but unreliable air port shuttle service”

Reviewed 4 December 2012

I picked this hotel because it was offering pick up service from airport. Due to health problem I needed rest from a long tired journey before I meet my business contacts. I informed the Hotel reservaion department of my arrival by Emirate Airline EK 0622 arrival from Dubai to Lahore on 2Dec at 1.40 am and followed up reminder by... More

Dear Mr. Shaukat, Thank you very much for your feed back and on the behalf of the Management please accept my apology for not providing you the airport transfer. I am personally follow the mistake and ensure you that it will not happen again. We are pleased that you other wise like our facilities and service. Please do not hesitate... More

AtaulMunim

Multan, Pakistan

Senior Contributor

23 reviews

15 hotel reviews

Reviews in 12 cities

15 helpful votes

“A mediocre place, basic neccessities fulfilled”

Reviewed 8 November 2012

Smart hotel is located in the busy liberty market, and in the morning there is absolutely no place to park your vehicles. The service is good, food is pathetic (room service). I did not have the breakfast in the morning. The room is quite fine for the price, beds were good. I would recommend this hotel for short staya though

See 3 more reviews by AtaulMunim for Lahore

Dear Sir, Thank you very much for your comments and are sincerely sorry that you were disappointed with our room service, we are actively investigating the issue that you raised. When a review is posted that is an exception to the rule, it only motivates us to work even harder to ensure that every guest enjoys a perfect Stay at... More

ZAHEER K

Karachi, Pakistan

“Place like Home”

Reviewed 16 October 2012

I recently stayed at Smart Hotel for two nights.I was on an official visit to Lahore. This was my first hotel stay in lahore. The location is very good.It is easily accessible from all side. Shopping centres are at walking distance. After long day of work and tiredness. I get relaxed. I thank hotel management for such a good arrangements.... More

Dear Mr. Zaheer Khan, On the behalf of the staff, i would like to thank you for commenting on our hotel. Satisfied customer is core objective of our Management. Hope to see you again and again at Smart Hotel " A place like home". Regards Khurram Niaz Khan General Manager Smart Hotel Lahore - Pakistan More

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Smart Hotel Lahore Reviews

Smart Hotel Lahore

16 reviews from our community

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