Stayed with friends a few nights. Arrived at 6pm, very tired after a long flight to be told our rooms aren't ready yet as still occupied! Had to wait 6 hours in the lounge for that. No apology, no explanation and not a complimentary drink! Had to go to reception every hour to check what's happening. Also, after check out... More

Stayed here on business last week - not by choice. Check in was slow, check out was slow. A colleague said the beds were comfortable and he was right. Room was in need of renovation and maintenance. Room service dinner and breakfast were basic offerings, hot items were luke warm. Good point was free WIFI.

Good location for me as a business traveller. But to be honest, I never had a room more dirty and used up than in this hotel. The staff, except the reception is nice and helpful. Breakfast is acceptable, but don't try the burger from the room service - a great disappointment.

Stayed at this hotel a few months back for a business trip to Jeddah, and was quite disappointed. Generally, Sofitel has a good portfolio and all their properties are well maintained and value for the money. Not the case in Jeddah. The location of the hotel is pretty good, right in the middle of the city with quick access to... More

Standard hotel for business trip. The room are not too big, clean even if they are old. Very good breakfast. The swimming pool is ok to survive in summer. Taxi are always available, it takes about 35/40 minutes to the airport (100 SAR) when traffic is normal. The AC system is good, not too cold I mean.

I have stayed at this hotel from the 8 until the 12 of march. As a hotel its not bad. Yes its old and run down, but its ok. The problem i saw was that it does ot deserve 5 stars as it is not even close to the service of a 5 star otel. The rooms are quite standart... More

Has a central location but thats about it. Staff at check in is slow. Lift flooring is broken and carpets are well past change date in the hallways. Rooms need a immediate refurb - certainly not a upscale hotel. Breakfast menu did not change and staff struggles to replenish buffet during peak times. For dinner found it better to walk... More

Stayed several times at Alhamra Hotel. The hotel rooms are in a serious need of renovation. In general very worn out everywhere. One of the positive features of the hotel is the location. Easily accessible from the airport. Breakfast buffet is quite good. The wifi signal in the rooms can be quite poor. Even if you request a non-smoking room,... More

The Hotel is located in Palestine Rd (West) Jeddah , close to 24Hours Grocery shop, has Avis Car Rental , swimming pool, Gym and car parking The breakfast is good, the service was very good, they have OSN and Jazeera sports channel with clean room