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Sheraton Hotel Jeddah


Hotel class 5.0 of 5
North Corniche | PO Box 14315, Jeddah 21424, Saudi Arabia
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Reviews you can trust

66% Recommend
4.0 of 5 stars 12 reviews
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2 of 5 stars
Ireland
5 Sep 2009 | Trip type: Business, Solo travel

I stayed at the Sheraton for two nights. I am a regular business traveller in the middle east and was disappointed with the standard of the rooms. They were tired, the furniture and carpets were dirty, the paint chipped and all rooms smelled of smoke - this for 190USD per night! They also charge 25USD to use the internet in... more

Management response from
SheratonGMJeddah, Manager, Sheraton Jeddah

Dear guest, thank you very much for your feedback, which is most appreciated. Please accept my apologies for the altogether disappointing experience. We pride ourselves on our superior services and facilities. Obviously, in your case we failed to deliver. You will have noticed the ongoing work in the lobby, as we are in the process of upgrading all aspects of...

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5 of 5 stars
Abcoude
1 Sep 2009 | Trip type: Business, Solo travel

I have thoroughly enjoyed my stay at the Jeddah Sheraton Hotel. The rooms are quite Arabic and slightly dated, they could do with an overhaul but when you overlook this minor fact you're staying in the best hotel in town! Service is excellent, the staff are very attentive and very forthcoming. The Chinese on the top floor serves authentic Chinese... more

Management response from
SheratonGMJeddah, Manager Sheraton Jeddah

Dear guest, thank you very much for your review and the positive comments. The Sheraton Jeddah indeed has many surprises and facilties that can contribute to making your stay in Jeddah more special and enjoyable. You will have also noticed the ongoing work and upgrading in the lobby and bedrooms. Over the next weeks the health club will be the...

Good Hotel
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4 of 5 stars
london
12 Aug 2009 | Trip type: Business, Solo travel

Stayed 3 days, first night in a double and others in a small suite on Club floor. Rooms as much as you expect from Sheraton although the bathroom toiletries seemed meagre. Hotel facilities were fine and used the seafood restaurant which was perfectly acceptable with a good selection of fresh fish and well cooked. Atmosphere of restaurant was more suited... more

Management response from
SheratonGMJeddah, Sheraton Jeddah Manager

Thank you very much for your kind words, it was very good to read that you enjoyed your stay with us and especially the restaurant and the staff attitude. With regards to the Club Lounge breakfast, we are in the process of upgrading the services there, including the breakfast selection. I can only assume that you visited another property, probably...

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2 of 5 stars
London
17 Jun 2009 | Trip type: Business, Solo travel

I have just checked out of the Sheraton Jeddah Hotel, purely because of the low standard of the room I was offered. I was assigned a room in the 'Nakheel' wing of the hotel which is a 1 minute, but very hot and humid, walk from the main reception. The room is in a very poor state and certainly not... more

Management response from
SheratonGMJeddah, General Manager

Thank you for your feedback concerning your recent stay with us, and please accept my apologies for not living up to youir high expectations. Whilst the rooms in our Nakheel wing feature all signature Sheraton amenities such as brand new Sheraton Sweet Sleeper beds, state of the art tea & coffee makers and flat screen televisions, the furniture such as...

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5 of 5 stars
Jakarta
16 Jun 2009 | Trip type: Business, Couples

We stayed in Jeddah on a mixed religious and business trip and we used this hotel as a convenient base as well as the favorable comments and the option to use Starwood points. The hotel has very good business services, internet is fast and business center in the lobby has everyhthing conveniently set up. The best malls are all withing... more

Management response from
SheratonGMJeddah, General Manager

Thank you very much for your feedback. Positive feedback such as yours is very much appreciated and encourages us to keep improving our services. We look forward to welcoming you back upon your next visit to our city!

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5 of 5 stars
Tokyo
7 Apr 2009 | Trip type: Business, Solo travel

I was for a conference in Jeddah and stayed at the Sheraton in Jeddah for one night. I got a very nice upgrade to an enormous suite with direct sea view, I guess al rooms in the main building are sea view. The bed was really comfy (called sweet sleeper even for sale they told me, haha). The cleanliness was... more

Management response from
SheratonGMJeddah, General Manager

Thank you very much for your kind words which are appreciated and are a source of encouragement for us. We look forward to welcoming you back during your next visit to Jeddah!

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2 of 5 stars
Sardinia
5 Mar 2009 | Trip type: Friends getaway

I've been in sheraton jeddah hotel at the end of february, for one night, went to jeddah from a small far city to go to an event at the consulate, the hotel looks good from outside, and is located in a comfortable position on the corniche, but: in the reception we lost more than 50 minutes, cause the receptionist simply... more

Management response from
4Travelfans, General Manager

We at Sheraton Jeddah were appalled to read about the very poor impression that we have left behind to the guests who stayed in one of our apartments. The apartment was already assigned and closed for a complete renovation. Clearly mistakes have been made and we would like to apologize as well as ensure the guests that we have learned...

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5 of 5 stars
Newquay
20 Jan 2009 | Trip type: Business

This hotel is well located overlooking the Red Sea on the north end of town not far from the airport. It offers all the usual chain services but I found the overall atmosphere a lot more relaxed and friendly than other hotels in Saudi Arabia I have stayed in during the past year. It is one of the older hotels... more

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4 of 5 stars
Riyadh, Saudi Arabia
7 Oct 2008 | Trip type: Couples

Sheraton Jeddah was a very relaxing choice for our Eid holiday in Jeddah. The service was always friendly and courteous. We stayed in a club room that had beautiful views of the Corniche and the Red Sea. But best of the room was the Sheraton bed, it was so good we wanted to take it home and may be we... more

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5 of 5 stars
Toronto, Canada
12 Apr 2008 | Trip type: Business, Solo travel

I was in Jeddah for a 3 week+ project and stayed in the Sheraton. The hotel is one of the older properties in the city. The rooms are complete and have the comfortable sheraton sleeper bed, but they could do with a renovation. The main building rooms have a beautiful view over the garden and the Red Sea. Try to... more

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Sheraton Hotel Jeddah Also Known As

  • Sheraton Jeddah
  • Jeddah Sheraton
Address: North Corniche | PO Box 14315, Jeddah 21424, Saudi Arabia
Jeddah hotels Sheraton Hotel Jeddah
4.0/5.0
12