Well firstly can I just say, to anyone who is wanting to stay at Atlantis and is reading reviews on Trip Advisor: TAKE NO NOTICE OF PEOPLE WHO DON'T RATE THIS HOTEL. My god, you would have to be seriously spoiled to say this hotel is not a 5 star! I have traveled all over the world and stayed in... more

I had booked one night at Atlantis The Palm so that we could go to the Adventurepark two days running and althoughthe Hotel looks spectacular we were really disappointed with the "rip-off" factor that was everywhere. There was a charge of £5 an hour for internet access - free at our previous, much cheaper hotel. The restaurants are incredibly expensive,... more

Amazing Building and park but service does not happen as the staff have been trained to get chits signed for everything but sneezing. more

We were there early August, the hottest time of the year. To our surprise this giant hotel was near fully booked, despite the low season prices it was offering. We arrived at 7 am, and appreciated the fact that after a short wait in the guest lounge already at 7.30 our 3 rooms were ready. We had the most basic... more

We have been travelling as a family to Dubai for 16 years. We have stayed at some fabulous hotels, but this one was the poorest I have been at on so many levels. The service was terrible, the room check in was a disaster ranging from no room, to the wrong room to a very sub standard room for the... more

We stayed here for a day in November 2009. Booked directly from the hotel website for an Atlantis Room. This included free access to the Aquaventure Waterpark and the The Lost Chambers. Check in was smooth and our room was on the 7th floor with a nice view of the Jumeirah Palm and the resort's beach. The distant skyline of... more

Having read the mixed reviews on this website I paid the rather excessive costs for this hotel with a degree of trepidation. 4 years ago on our last trip to Dubai we had stayed at The Burj-al-Arab and I had no desire to return as the service in the hotel and the excessive nature of every aspect of that hotel... more

got a gr8 deal thru lama travels. was surprised to see the place flocked with tourists. almost 2000 rooms in this hotel and it looked like it was almost house full. what recession huh? pros: its a gr8 place for families. the rooms r big. we stayed in a regular room. even that had two huge beds which was a... more

we travelled at halt term, stayed in a room in 12th floor which gave us access to private dinning room and bar, really glad we did this, and paid the extra, as when we walked past the other dinning rooms at meal times there seemed to be a long queue. very clean hotel with good choice of food and drinks... more