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All 452 Dubai hotels

Legacy Hotel Apartments

3.0 of 5
Next to Internetcity Metro Station, Behind EPPCO Petrol Station | Tecom, Al Barsha, Shaikh Zayed Road, Dubai, United Arab Emirates
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Legacy Hotel Apartments
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Ranked #314 of 452 hotels in Dubai
Most recent review
4 of 5 stars Reviewed 1 May 2013
tjhess74 Jalalabad, Nangarhar, Afghanistan
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35 reviews from our community

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Jalalabad, Nangarhar, Afghanistan
Top Contributor
118 reviews 118 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 May 2013

The Legacy Hotel Apartments is located in Dubai Internet City. The Hotel entrance is only a couple minutes walk from the Dubai Metro Internet City Station. When getting off the Metro, follow the signs for Exit 1 (TECOM). It is a few minutes walk in the station's air conditioned hallways from the train to the actual exit, but there are... More

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review
6 May 2013

Hello, Many thanks for your kind and encouraging review of our hotel property. Next time when ever you plan to visit Dubai again, please inform me in advance at: khursheed.hasan@dubai-customer-service.org Khursheed Al Hasan Khan CMICS, CXPA Individual member, Guest Relations Manager More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 31 March 2013

In summary, if you are not concerned about cleanliness, odd smells or a complete lack of interest from members of staff then you should be quite comfortable at this hotel. It is possible for them to address all the issues they have just with a little bit of effort. So disappointing how little they cared about the customer experience. I... More

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review
8 May 2013

Hi, It is with great apologies that I am writing this response, as it took us some time to investigate and improve on the points you very fairly and appropriately pointed out in your review. We are very grateful to have guests loyal like you, who take the effort and time to write to improve slackness where ever they find,... More

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Tokyo, Japan
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1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 24 February 2013

At first the hotel of here does not have reliability at all. I got rid of the private properties of the room without permission. Such a thing is the act that is not thought about in other hotels. In addition, racial discrimination is terrible. I cope with a Pakistani strictly very strictly partly because a manager of here says an... More

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UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 January 2013

Stayed at the Legacy Apartments for 8 days over New Year. Had a comfortable stay - no more, no less. The apartment was a bit dated furnishing-wise but was spacious and clean. Bed changed regularly and we slept comfortably and towels changed daily. All staff were pleasant - but it's a two-way street - we are pleasant people ourselves and... More

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review
6 January 2013

First of all, this is to inform you that it was indeed an honor to have you stay at our Legacy hotel apartment property, and further more, we would like to thank you profusely for your fair and balanced comments! We would be very much obliged if you could email us your preferred changes (wish list) that you would like... More

Shrewsbury, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 27 December 2012

The only good thing about Legacy was the closeness to the metro. The apartments are in a bad need of refurbishsment, furnishings carpets and sofas were dirty, although the bed linen was changed daily. On arrival we had to get housekeeping to come and clean again, but it did need a lot more care and attention than was given. I... More

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review
6 January 2013

Dear Sir, As a Customer Service Specialist in Dubai, (Since 1966), I have learnt from experience that the most loyal guest is the one that takes the effort to comment on "the taste of the pudding" that is dished out to them. We commend you for the courage to take the stand, so that we can learn from your experience,... More

Vung Tau, Vietnam
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 December 2012

I stayed in this hotel for 2 days in December 2012... Terrible hotel rooms are very old and worn out. The equipment in the rooms are not functioning. The whole time I stayed there was the ac in my room not working and the staff at the hotel did not seem to care. Location of this hotel is bad. I... More

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legacyhotelapartment, Director, Hospitality business development, at the head office of holding company at Legacy Hotel Apartments, responded to this review
24 December 2012

We have been deeply humbled by your comments about our Legacy hotel apartments property in Tecom, Al Barsha, Dubai, and apologize for the discomfort you experienced due to the temperature of your apartment not to your satisfaction, while staying at the hotel. The reason for the delay in our response, (For which we are sorry); was due to our investigation... More

Helsinki, Finland
1 review
4 of 5 stars Reviewed 26 November 2012

I don't have anything to complain really. I got a good offer through booking.com and the price was reasonable for olo traveller. I got the one bedroom ensuite (room 1101). I got the wrong picture of the room decription that in the room there would be a sauna, too and the bathrobe, but those the apartment did not have. The... More

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legacyhotelapartment, Guest Relations Manager at Legacy Hotel Apartments, responded to this review
8 December 2012

This is to thank you for your balanced comments about our hotel property! It is honest suggestions like yours that while; Encouraging and making it worthwhile to provide our best guest service, also keeps us on our toes to see that no oversight on our part mars the guest’s experience at our hotel We are sorry to read that there... More

London
Top Contributor
58 reviews 58 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 November 2012

For a clean bed close to most places - great service , great facilities - great cost - PERFECT. Kitchenette was great - the bed was comfty and 12 check out suits us : ) Taxis are often slow to arrive but bell boy will willingly find you one - exceptional value

Was this review helpful? Yes 1
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Tjæreborg
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 July 2012

Only thing wrong with this hotel is the food-smell, especially at the lower floors. My family and I had rooms on the 7th and 2th floor. The smell was bad on the 2nd floor but not a problem at the 7th floor. Besides that the rooms are nice and very large. Got everything you need. The monorail is very close... More

Was this review helpful? Yes 1
legacyhotelapartment, Director of Hospitality Business Development at Legacy Hotel Apartments, responded to this review
28 July 2012

Thank you for your nice, frank and sincere comments given above. It is loyal guests like you who take the effort to keep us informed about their quality of experience at the Legacy. We do apologize for the inconvenience caused to you and your family by the food odor, and to help us rectify the issue so that it does... More

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 12 March 2012

I've just returned from a 6 week stay at the Legacy which was okay. The staff are nice and very friendly and they will do their best to accommodate your needs. The WIFI access is good however, you do have to pay extra. The location is also great, next to the metro and easy access onto Shiekh Zayed Road. The... More

Was this review helpful? Yes 5
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Additional Information about Legacy Hotel Apartments

Address: Next to Internetcity Metro Station, Behind EPPCO Petrol Station | Tecom, Al Barsha, Shaikh Zayed Road, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Fitness Centre Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #314 of 452 hotels in Dubai
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Legacy Hotel Apartments, Fully furnished, spacious serviced hotel Apartments and Suites of 1, 2 and 3 Bedroom, all with sitting room, fully equipped kitchen, 2 level free parking, CCTV cameras and 24 hour security, 24 hour front desk and bell desk, 16 hour room-service and restaurant, swimming pool, business centre, gym, temperature controlled water in swimming pool and all apartments, individual air conditioning controls in each apartment, centrally located in the upper class Al Barsha area in uptown Shaikh Zayed Road, next to the Internetcity metro station, Equally short distance to the Mall of the Emirates and the Ibn-e-Batuta mall, opposite to the Internet city, Media city, Knowledge village, Palm Jumaira and the Dolphinarium, near to Dubai International Financial Centre, near to the burj Khalifa, (The Tallest Building) and the Dubai Mall and Aquarium. ... more   less 
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