We booked this hotel for a great rate through Expedia and it said that the hotel was opening on July 1st 2009. As I've seen no reviews here I checked the hotels website and emailed them to make sure they are definitely open. I have just received an email (3 days later) saying that they are not opening now until August! The hotel doesn't seem to have told anyone (including Expedia) that they are not open!!! (and haven't displayed it on their website)
I love Sofitel as stayed in one in Chicago but definitely not again. This is a complete shambles and I have had to take 1/2 a day off work making expensive phone calls trying to sort it out. Sofitel said that they could relocate us to another city centre (not beach hotel) at our expense!! I'm disgusted. Fair enough due to unforseen circumstances they didn't open on time but they should have at least told someone as have already taken the money from my credit card!
Book to stay here at your own risk!!!! more