Like the previous review of this hotel I was told the hotel would be open and the booking was confirmed. I had telephone conversations and emails advising the hotel should be open and it should not be a problem. COMMUNICATION WAS EXCELLENT FROM THE SOFITEL. I was advised the hotel would not be completed for my stay in November and that they had arranged alternative accommodation in the same location for me. I did not need to do anything other then email the Sofitel back and confirm I was happy for them to request accomodation at the Hilton Hotel - quality of room to be the same as my booking with the Sofitel. THANK YOU SO MUCH FOR THE EXCELLENT ASSISTANCE. Very disappointed that I could not stay at the Sofitel as it looks great from the outside. more
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