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Novotel World Trade Centre Dubai

4.0 of 5
Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
Hotel amenities
Novotel World Trade Centre Dubai
Ranked #194 of 452 hotels in Dubai
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482 reviews from our community

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Traveller rating
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Date Rating
Guatemala City, Guatemala
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

I stayed at the Novotel in Dubai for a conference, the hotel is conveniently located next to the Convention Center, which is particularly good on hot days, trust me you do not want to be outdoors too long. The restaurant in the hotel had a solid menu, nothing extraordinary but it was a very good option for eating. The Hotel... More

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Cardiff, United Kingdom
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 17 May 2013

Working in Dubai and my client put me into this hotel. It is clean, functional and efficient, as you would expect from a Novotel. The problem is with a plethora of top class hotels in the city, you are spoilt for choice. The rooms are a reasonable size, well equipped but not luxurious. The pool is OK, but could be... More

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See 3 more reviews by NapierAssociates for Dubai
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
22 May 2013

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your stay at the Novotel Dubai World Trade Centre. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.... More

Zurich, Switzerland
1 review
3 of 5 stars Reviewed 14 May 2013

I stay at this hotel because of it's great location next to the world trade centre. The rooms are ok, but need to be refurbished. The service level lags behind other Dubai hotels. In short an OK stay, but not more...

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Review collected in partnership with Accorhotels.com

Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
16 May 2013

Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings. We are pleased to inform you that a full maintenance program is... More

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 13 May 2013

We stayed there as it was about 10 min taxi ride from airport.We had a booked a room and requested the kids bed be made up on arrival as it would be after midnight and we would stay for about 6 hrs and get some sleep and a shower.Our flight was delayed 1.5hrs and on arrival we found that the... More

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See 2 more reviews by NoodlesNilsson for Dubai
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
16 May 2013

Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

Paris, France
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013

Located at the entrance of the WT Center, great location. Rooms ok. One thing unacceptable for a Accor hotel is to charge for internet 22 euros a day for one device for a speed of 512 Download and 256 upload, if you charge that much you should get a much faster speed. Now days it is free almost anywhere Beware... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
15 May 2013

Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings. Our guest observations are paramount to us. We thank you for all... More

Beirut, Lebanon
1 review
4 of 5 stars Reviewed 12 May 2013

If you are attending an exhibition and dont want the hassle of wasted traveling/parking time Novotel is great value. There are no 5 star trimmings but my stay was great, the only inconvenience is the limited operating hours for dry cleaning service.

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Review collected in partnership with Accorhotels.com

Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
13 May 2013

Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings. Our guest observations are paramount to us. We thank you for all... More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 12 May 2013

One of the older hotels in Dubai, we chose this as my wife and I were watching a show at the world trade centre and thought it would be nice to stay in a nearby hotel. Unfortunately the Novotel falls far short of the 4* rating it owns. Customer service at the front desk was the first disappointment, a wait... More

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See 2 more reviews by dubaiandlovinit for Dubai
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
15 May 2013

Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

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Jeddah, Saudi Arabia
Top Contributor
79 reviews 79 reviews
40 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 11 May 2013

I stayed at Novotel as it is attached to WTC and exhibition center. after check in I went to my room and shcked to find out that I was given room for handicaps. Bathroom was with high tiolet seat and low sink plus a shower placed under a foldable chair. When I complained, i was told that this was the... More

Was this review helpful? Yes
See 13 more reviews by binshakir for Dubai
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
15 May 2013

Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

Lagos, Nigeria
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 8 May 2013

As an accord card holder I expected some service I got none. As a woman travelling alone in this part of the world I get a lot of chauvinistic reactions but you expect better from an international brand. At check in I was treated shabbily made to wait for over an hour while they verified my Booking mind you I... More

Was this review helpful? Yes
See 4 more reviews by babyrock246 for Dubai
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
15 May 2013

Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

Riyadh, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Clean and friendly business hotel. Ideally situated for the conference centers. Service was good and when an error was made when ordering food, the manager apologized and sorted quickly. Rooms are a reasonable size and comfortable with good internet service for up to 2 items. Food is okay but nothing special.

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review
8 May 2013

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your stay at the Novotel Dubai World Trade Centre. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you... More

 
 
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Additional Information about Novotel World Trade Centre Dubai

Address: Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#156 Luxury Hotels in Dubai
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel World Trade Centre Dubai is a 4 star hotel ideal for guests on a business trip to Dubai. The hotel forms part of the Dubai International Convention and Exhibition complex and offers eight meeting rooms for conferences and seminars. The hotelis conveniently located in the central business district, close to the main attractions of the city and only 10 minutes from Dubai International Airport. Rates do not include 10 percent taxes and 10 percent service charges. ... more   less 
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Also Known As:
Novotel World Trade Centre Dubai Hotel
Novotel World Trade Centre Dubai Hotel Dubai
Novotel Dubai
Accor World Trade Centre Dubai
Dubai Novotel
Novotel Hotel Dubai

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Novotel World Trade Centre Dubai
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices