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Sheraton Dubai Creek Hotel and Towers


Sheraton Dubai Creek Hotel and Towers
Hotel class 4 of 5
Baniyas Rd & Creek Road, Dubai, United Arab Emirates
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Traveller Reviews

[ Date ] [ Rating ]
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1 of 5 stars
dubai
14 Jun 2009

This has to be the worst hotel in Dubai, the staff are surly and unhelpful we didn't even get help with our bags at the door, the receptionist continously scowled at us while arranging our keys. The rooms are dark and outdated, the bathrooms falling apart, the balcony was filthy and the 'view' was of the hotel roof. We called... more

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5 of 5 stars
Toronto
9 Jun 2009

Very conveniently located-close to main city and shopping center, and also easy access to main link road to industrial city of Dubai ( Jebel ali ). The hotel staff behavior is extremely curtious and the food on their main floor restaurants is extremely delicious ! from the back side windows one gets a romantic view of creek and can oversee... more

Relax stay
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5 of 5 stars
NEW DELHI
8 Jun 2009

We have been to Hotel sheraton dubai creek. The hotel is magnificent and we have never experienced such incredible service before. We stayed on the club level with its own concierge and club lounge where 5 different food presentations are laid out each day, but breakfast was awesome. more

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3 of 5 stars
London
2 Jun 2009
1/1 found this review helpful

We were picked up at the airport by the hotel and the driver was both pleasant and punctual. Once in the hotel the lobby is impressive but we had to wait for over quarter of an hour to be served at the reception with less than courteous staff. Despite it being 4.30 in the afternoon no room was available and... more

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4 of 5 stars
Mumbai
22 May 2009
1/1 found this review helpful

Our stay at the sheraton was nicer than we had hoped. The hotel is probably one of the oldest in the country, but nothing reflects it. The lobby area is quite lavish and the cafe on the ground floor is somewhere you can spend those hot afternoons for coffee. The rooms are quite nice and the view is excellent -... more

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5 of 5 stars
west midlands
23 Apr 2009
1/1 found this review helpful

We booked this hotel for a special treat on my wifes birthday, we had a great time the lady on the desk gave us an upgraded creek view room and had a birthday cake sent to our room compliments of the hotel. The Chelsea english pub inside the hotel was very good, The outside of the hotel is not as... more

Management response from
sheradxb, Hotel Management

Dear Blackcountrybaggie, We read your review and are very happy to know you enjoyed your time at the Sheraton Dubai Creek and we hope to see you again very soon for your next stay in Dubai! If there is anything at all that we can do for you in the near future, please do not hesitate to contact us. Yours...

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4 of 5 stars
The Hague
3 Apr 2009
1/1 found this review helpful

Stayed one night in the hotel - awesome. My room was big, and I took the 'special package', which included free access to the lounge (including wireless internet use), a creek view room, transport to the airport (in a Porche Cayenne, no less) and breakfast. Since my flight would leave early in the morning (before the breakfast lounge was open),... more

Management response from
sheradxb, Hotel Management

Dear flyingdutchman06, We read your review and very happy to know you enjoyed your time at the Sheraton Dubai Creek and we hope to see you again very soon for your next stay in Dubai! Sincerely, Management Team

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5 of 5 stars
Melbourne, Australia
6 Feb 2009
2/2 found this review helpful

A faultless property to stay ay from beginning to end. Airport transfers run smooth (even when planes are delayed). Reception and porters are welcoming. Room maintenance and meals are exceptional. The staff really go out of there way to make you feel good. We stayed during Ramadan, which was ok, just had some slight inconveniences such as no meals available... more

Management response from
sheradxb, Hotel Management

Dear Taqueeney, Thank you for your feedback and taking the time to post your comments. We were delighted to read that you had a wonderful stay with us at the Sheraton Dubai Creek. Our goal is to make sure that all guests feel as though they belong during their stay with us and that each visit is a special one...

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5 of 5 stars
Edmonton, Alberta, Canada
28 Dec 2008
2/2 found this review helpful

We spent 2 nights at this hotel over Christmas and enjoyed it thoroughly. Good location within walking distance of the Gold Souk and a short walk along the waterfront to the waterbus over to Dubai Museum and the old quarter. Taxis to the other main sights in Dubai (e.g. Dubai Mall, Mall of the Emirates) were inexpensive. We spent an... more

Management response from
sheradxb, General Manager

Dear Foulaman, Thank you for taking the time to write your review of our hotel. It was a pleasure to know that you have enjoyed your stay with us and that you found our associates efficient and courteous. I have also taken note of your comments about our other facilities and please be assured that we will review these accordingly....

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3 of 5 stars
Ventura, California
10 Dec 2008

I arrived for what was supposed to be a 3-night stay. Check in was easy with no wait, although the offset chairs at the check-in desks are a little awkward. I prefer an old-fashioned check-in desk. My travel companions were Starwood Gold using points for a free stay and they were upgraded to an upper-floor creek view. I am a... more

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Sheraton Dubai Creek Hotel and Towers Also Known As

Address: Baniyas Rd & Creek Road, Dubai, United Arab Emirates