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Four Points by Sheraton Bur Dubai

4.0 of 5
Khalid Bin Waleed Street | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Hotel amenities
Ranked #123 of 426 hotels in Dubai
4.0 of 5 stars 197 Reviews
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197 reviews from our community

What travellers say about this hotel
  • Room service(5)
  • Khalid Bin(4)
  • Very nice(4)
  • Metro station(3)
  • Hotel staff(3)
Traveller rating
    62
    74
    36
    15
    10
Only show reviews for Family (28) | Couples (41) | Business (60)
Date Rating
Chris60Yass
Yass, Australia
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 20 February 2012 NEW

My sister and I stayed at this hotel for 3 nights as our first stop on a ten week trip to Europe in April 2011. We found it very welcoming after a long flight from Australia, and were delighted that our early morning arrival was anticipated and our room ready quite quickly. The service and friendliness of the staff was... More

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SMChico
California
1 review
5 of 5 stars Reviewed 20 February 2012 NEW

Seeing some of the earlier reviews we were a bit concerned about this property but were very pleasantly surprised. My wife and I stayed there mid-February 2012 on a visit fro pleasure. The room was spacious and quiet. The bathroom was big enough and up to expectation. Unlike some others we did not experience any hot water problems in the... More

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Rahul M
Mumbai
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 18 February 2012 NEW

I was very much pleased with there excellent customer service. Check in was very smooth and was very much pleased with the positive attitude of the front desk.They have the best team of staff. Large rooms, good decor, good location closer to metro station. Breakfast if not included in your room rate its expensive at 70 dh. Indian restuarent with... More

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
21 February 2012

Dear Rahul M, Thank you for taking the time to share your review following your recent stay at the Four Points by Sheraton Bur Dubai I am happy to hear that you enjoyed the time at the hotel. I am also happy to learn that you have appreciated the facilities at the hotel, comfort of our rooms and the convenience... More

Stan t
Salmiyah, Kuwait
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

Spend 3 nights here with my family. Check in was very smooth, particularly by the 2 young indian staff, the best was Keith, spoke very well, new his job and really made you feel welcome. The rooms are ample for people who are looking for simple rooms and will be traveling most of the time in Dubai. There are better... More

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
21 February 2012

Dear Salmiyah, Thank you very much for the feedback about your stay with us at the Four Points by Sheraton Bur Dubai. I am happy to hear that you enjoyed the time at our hotel. I will be sure to pass on your kind words to our Talent. I appreciate it when our guests mention our employees by name. That... More

Anne M
Stavanger, Norway
1 review
4 of 5 stars Reviewed 13 February 2012

We went there for one week in the beginning of february. The room was nice and quite big. The bed was wonderful and the service exellent. The pool area was a little bit small and in beginning of februar not very sunny. We had sun 2-3 hours from 10.30-13.30 because of the high building close by. It was better the... More

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
21 February 2012

Dear Anne M Stavanger, Thank you for the review, we were pleased to hear that overall you enjoyed your time with us at the Four Points by Sheraton Bur Dubai. We appreciate the feedback on some of our services and facilities. Make sure you keep an eye on our Facebook page as it has all the latest happenings in the... More

Kansman
2 reviews
1 helpful vote
4 of 5 stars Reviewed 7 February 2012

Criteria- reasonably priced hotel located not too far from the fully booked hotel my mates were staying at, hopefully decent shower, barheoom, bed, room safety as most of my time would be spent away from my room - basically to be used for sleeping and bathing. This exceeded my criteria, plenty staff, all very polite and freindly ( does help... More

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
18 February 2012

Dear kansman, Thank you very much for the feedback about your stay with us at the Four Points by Sheraton Bur Dubai. We are pleased to hear your experience at the hotel has been wonderful. We truly appreciate your observation to the hospitality rendered at the hotel. We look forward to welcome you back during your next. Kind regards, Sanjeev... More

NaazraFallah
Nashik, India
2 reviews
1 of 5 stars Reviewed 29 January 2012

We stayed in fourpoint by sheraton in jan 2012 and had an extremelt bad experience. Extremely pathetic service, rude staff, very non-co-operative. Would not even want to talk about it as their flaws are countless. More

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HGA25
London, United Kingdom
Senior Reviewer
8 reviews
2 helpful votes
2 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

The room was comfortable and well furnished with all you would expect. though we only got 2 towels between us, as well as 2 teabags, which I thought was a bit mean. Also, the floor obviously hadn't been hoovered in a while. Apart from that we were pleased with the room. The main problem with this hotel was that they... More

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
29 January 2012

Dear HGA25, Thank you very much for the feedback about your stay with us at the Four Points by Sheraton Bur Dubai. I am really happy to know that you enjoyed your dining experience at our Indian restaurant. Your comments on the various issues experienced at your stay have been looked into and we shall address this soon over email.... More

madaboutwine
Cape Town Central, South Africa
Senior Reviewer
8 reviews
3 helpful votes
2 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

We arrived at about 1.30 am. The travel agent had prepaid the hotel accommodation so they knew exactly when we were arriving. We had arranged a triple room. When we were shown to our room nothing had been done. It was a large room, with a double bed and nothing else. There were 2 sets of towels only, and two... More

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
22 January 2012

Dear madaboutwine, Thank you very much for the feedback about your stay with us at the Four Points by Sheraton Bur Dubai. I have taken note of your comments and shall be contacting you directly with the details. We look forward to welcome you back during your next visit and assure you of our best service at all times. Kind... More

ShadyHany
Cairo, Egypt
Contributor
11 reviews
13 helpful votes
4 of 5 stars Reviewed 9 January 2012
4
people found this review helpful

As a start, I was fully satisfied from my stay in the hotel, we were 2 couples and we spent a week there during new years celebrations. I will share my experience, too many positive things and few negative things that made me not giving it 5 out of 5: First of all the hotel's location is just great, it's... More

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FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review
22 January 2012

Dear ShadyHany, Thank you very much for the feedback about your stay with us at the Four Points by Sheraton Bur Dubai. I truly appreciate your compliments on the various facilties and services experienced at the hotel. I have taken note of your comments and shall be contacting you directly with the details through mail. We look forward to welcome... More

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Four Points by Sheraton Bur Dubai Also Known As

  • Four Points Bur Dubai
  • Four Points Dubai
  • Sheraton Dubai
  • Four Points Sheraton Dubai
  • Dubai Four Points
  • Dubai Sheraton
Address: Khalid Bin Waleed Street | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates

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Four Points by Sheraton Bur Dubai
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