Attentiveness and luxury seem to be the themes of this hotel. This hotel is fabulous and seems over-staffed compared to most other hotels I have stayed as there is always someone there to greet you, help you, open a door for you and make your request available at their earliest convenience. The spa and healthclub are luxurious and the pool... more

A great 5 star hotel, gave us a free room upgrade with water view. Excellent included breakfast. Limited English TV channels. Desk and lobby people very helpful and friendly. Up to usual Shangri-La standards. more

My family and I stayed at the Shangri-La hotel Dubai for a few days on our way from London out to Malaysia. Hotel was a typical business Shangri-La hotel with high modern standards of accommodation. A short taxi ride from the airport located on the busy main Sheik Zayed Road, this high rise hotel is well located for taxi rides... more

My hubby and I stayed in this hotel for a few nights back in March as a stop over to Asia and enjoyed our stay in the hotel. I initially booked a studio but upgraded to a superior room as we couldn't check it at 7 am unless we upgraded. Not sure what the difference would have been in terms... more

Before reaching to the hotel by an hour we called to make sure the reservation on 39floor and by the time we reached the room was not ready and needed an hour! then we change it to 36floor. We took package of dining, the reservation person said the extra money will be refund back to us by 4days even it... more

as usual the shangrila ruthless and warm efficiency is on display - they are just too meticulous in their execution and delivcer it with a really stunning warmth.... as i was travellign last minute needed a visa in a hurry and foudn that they were the only guys who responded quickly, efficiently and in teh least amount of time. their... more

It was a fantastic stay in Sangri-La hotel… very nice location in Sheikh Zayed St, my room was 3608 and I love the high building, Reception and check-in staff was very aggrassive and the treat in bad way otherwise everything was great, room service were very helpful and professional, SPA and pool was great more

every time i remember our stay in this hotel ,i remember the wonderful aroma they have in the lobby.stayed twice in this hotel.on our way going to lebanon and back.we had booked 2 double rooms ,cause we were 3 adults ,2 child ,and an infant.we arrived very late that night,we were told that they have a record of only 1... more

A second visit to this hotel which sits at the Southern end of the built-up Sheikh Zayed Road. Retuned as last time the service set it apart from all others in Dubai having stayed at many a five-star in the city. The service is personal, attentitive and unrivalled. The hotel is spotless and rooms are modern. I challenge any who... more