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Mina A' Salam at Madinat Jumeirah


Mina A' Salam at Madinat Jumeirah
Hotel class 5 of 5
P.O. Box 75157, Dubai, United Arab Emirates
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Traveller Reviews

94% Recommend
4.5 of 5 stars 379 reviews
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By trip type
All (379)
[ Date ] [ Rating ]
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5 of 5 stars
York, United Kingdom
14 Mar 2009 | Trip type: Couples
2/2 found this review helpful

Wow what fantastic resort, from the minute we arrived to the minute we left this hotel was perfect in every way, check in was quick and we were shown to our room which was lovely with a balcony overlooking the beach and a spectacular view of the Burj al Arab. Breakfast was great with so much choice, and the staff... more

Management response from
Madinat Jumeirah , General Manager

Dear Guest Thank you for sharing your feedback from your recent stay at Mina A'Salam. I am very pleased to learn that you thoroughly enjoyed your holiday with us and that you would chose to stay with us again should you return to Dubai. We certainly look forward to an opportunity to welcome you back to Mina A'Salam. Sincerely, Dagmar...

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5 of 5 stars
Stourbridge
8 Mar 2009 | Trip type: Couples
1/1 found this review helpful

We have just returned home to England after our 8 nights at the Hotel Mina A Salam at Madinat Jumeirah in Dubai, and we would just like to take this opportunity to thankyou so very much for your part in making our stay as so memorable. The view from our 5th Floor Ocean Balcony Room over the waterways, of the... more

Management response from
Madinat Jumeirah , General Manager

Dear Mr and Mrs Thomas, Thank you for sharing your comments about your recent stay with us at Mina A'Salam. We were so pleased to have been able to make your holiday as wonderful as you have described. I look forward to welcoming you back to Dubai again soon. Sincerely, Dagmar Woodward General Manager

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5 of 5 stars
Durham UK
5 Mar 2009 | Trip type: Couples
1/1 found this review helpful

Had a hitch on arrival in the early hours because we'd failed to request a no-smoking room, but the hotel dealt with it well and moved us the next day. If you want no-smoking remember to request it. The Arabian Deluxe room was on the side of the building, with a pleasant view of the Burj and the Gulf. However... more

Management response from
Madinat Jumeirah , General Manager

Dear Guest, Thank you for your comments regarding your recent stay at Mina A'Salam. I am very pleased to read that you enjoyed your holiday with us and that you hold fond memories of Dubai. WeI look forward to welcoming you back in the near future. Sincerely, Dagmar Woodward General Manager

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5 of 5 stars
Dublin, Ireland
4 Mar 2009 | Trip type: Couples
2/2 found this review helpful

We stayed here in late August 2006. The thing to bear in mind with Dubai is the heat, it is hot, hot, hot! It regularly gets up over 40 degrees celcius so be warned! Right from the off, the Mina A' Salam won us over. Our bags were taken from us when we got out of our taxi from the... more

Management response from
Madinat Jumeirah , General Manager

Dear Guest, Thank you kindly for taking the time to post a review from your holiday with us last Summer. I am very pleased to read how we were able to make your vacation so memorable and that you will return to stay with us again. I appreciate your feedback and look forward to the opportunity to welcome your return....

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5 of 5 stars
dusseldorf
3 Mar 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at Mina A Salam from 26 until 31 of December! It was a lovely resort some of the best ones I have stayed! The room although needs renovations was big for European standards, bathroom too (very convenient)! Check in was ok although I would expect something more private and cosi, a glass of champagne for welcome drink maybe... more

Management response from
Madinat Jumeirah , General Manager

Dear Guest, Thank you for posting your feedback from your holiday with us at Mina A'Salam last year. I hope we will have the opportunity to welcome you back again this year. Sincerely, Dagmar Woodward General Manager

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5 of 5 stars
UK
25 Feb 2009 | Trip type: Family
2/2 found this review helpful

I love this hotel, this is the 2nd time I have been there (had to save up a lot). It is pricey for a holiday, but well worth it. We had a room overlooking the main part of the hotel and waterways, with a big balcony that was great for sitting out on and watching the world go by. There... more

Management response from
Madinat Jumeirah , General Manager

Dear Guest, Thank you for your time in sharing your comments from your recent holiday with us at Mina A’Salam. I am very happy to hear that you enjoyed your second stay with us and we look forward to the opportunity to welcome you back in the near future. Sincerely, Dagmar Woodward General Manager

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5 of 5 stars
22 Feb 2009 | Trip type: Couples
2/2 found this review helpful

We've just returned from a week at the Mina A Salam. I've done a fair amount of travelling but I've never stayed at a place quite like this. We could not find one negative thing about it, no matter how hard we looked. The room was spacious (we had an ocean deluxe room), spotlessly clean and beautifully decorated. And as... more

Management response from
Madinat Jumeirah , General Manager

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Mina A’Salam. I am delighted to learn that you enjoyed your time with us. Thank you in particular for acknowledging our colleagues; it is indeed our desire to ensure your holiday remains a memorable experience long after you leave the hotel. We certainly...

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2 of 5 stars
Zuerich
22 Feb 2009 | Trip type: Couples
3/5 found this review helpful

We often try different hotels when visiting a citry. For our Dubai trip, we chose the Traders (very nice City Hotel in Deira), the Atlantis the Palm (out of this world-experience) and the Min A'Salam. Look for my separate reviews about the Atlantis and the Traders. The reason to choose the Min A'Salam were the excellent reviews we found on... more

Management response from
Madinat Jumeirah , General Manager

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Mina A’Salam. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve. It is of course with great concern that I have learnt your recent experience did not meet your expectations. I welcome...

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1 of 5 stars
Sydney
20 Feb 2009 | Trip type: Couples
2/2 found this review helpful

We went to the Mina A'Salam because we wanted to stay somewhere special. The hotel is huge and quite exciting to walk around in, however the staff was ridiculously unhelpful, badly trained and unprofessional. We arrived very early and asked for an early check-in prior. However there was nothing they did for us, so we had to hang around in... more

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2 of 5 stars
East Anglia, UK
14 Feb 2009
2/5 found this review helpful

Having stayed at other hotels within the Jumeirah group, including the Burj, we were expecting high standards. Trip Advisor had the hotel rated number #1 at the time we booked. I agree with other reviews that there was a degree of paranoia amongst the staff, particularly at the beach, and the requirement to constantly sign in to access the beach... more

Management response from
Madinat Jumeirah , General Manager

Dear Guest, Thank you for your comments from your recent stay at Mina A’Salam. All guest feedback helps us to identify where to improve our services and facilities; we certainly appreciate your comments. Please accept my personal apologies for the manner in which the Executive Club dress code was conveyed to you and for the delay during your check-out. I...

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Mina A' Salam at Madinat Jumeirah Also Known As

Address: P.O. Box 75157, Dubai, United Arab Emirates