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Sheraton Jumeirah Beach Resort

Al Mamsha Road Near The Walk At JBR, Dubai Marina, Dubai 53567 United Arab Emirates
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Traveller (2996)
Pool & Beach (450)
Room & Suite (306)

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About

#10 of 19 resorts in Dubai
Location
Cleanliness
Service
Value
On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Arabic, Filipino, Hindi
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

Al Mamsha Road Near The Walk At JBR, Dubai Marina, Dubai 53567 United Arab Emirates
Name/address in local language
Sheraton Jumeirah Beach Resort
3,655Reviews205Q+A100Room tips

Reviews
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Louise Ann wrote a review 12 Mar
Oxford, United Kingdom11 contributions2 helpful votes
Perfect hotel for location on the JBR, quality of food and varied choice, plenty of restaurants to choose from. The staff gave exceptional service and went out of their way to ensure that everything was a wonderful and enjoyable stay. A beach front location and views of the big wheel from the hotel garden. The whole experience was amazing and the quality of service and food was excellent. Beautiful room, comfortable beds, would highly recommend
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Naleem Ariff , General Manager at Sheraton Jumeirah Beach Resort
Responded 6 days ago
Dear LouisehD2952LT, Thank you so much for your glowing review! We are pleased to hear that you had such a fantastic experience at Sheraton Jumeirah Beach Resort. It's wonderful to know that you found our location on JBR perfect and enjoyed the variety and quality of our dining options. Providing exceptional service is our top priority, and we're delighted that our staff went above and beyond to ensure you had a wonderful stay. We take great pride in our beachfront location and the stunning views of the big wheel from our hotel garden. It's fantastic to hear that you enjoyed these aspects of your stay. We're also pleased that you found your room beautiful and the beds comfortable for a restful night's sleep. Thank you for recommending us so highly. It means a lot to us to hear that you had such a memorable experience with us. We can't wait to welcome you back to Sheraton Jumeirah Beach Resort for another amazing stay! If there's anything else we can assist you with, please don't hesitate to let us know. Kind regards, Naleem Ariff Multi-Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicholas B wrote a review 3 Mar
1 contribution
Our stay was without question the worst hotel experience of my life. They mention spa renovations in passing; however, fail to note that the room they placed us in was against the wall being worked on (with jackhammers and the like). Not only was resting or napping impossible, we could not even carry a conversation over the egregious noise level. I wasted a lot of money for a “5 star” hotel and got a 0 star experience and additional stress and fatigue on what should be a vacation.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Do not go to this hotel. There are plenty that are much nicer and cheaper nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Naleem Ariff, General Manager at Sheraton Jumeirah Beach Resort
Responded 2 weeks ago
Dear V4851PFnicholasb We sincerely apologize for the distress caused during your recent stay with us. Your comfort is our top priority, and it is disheartening to learn that our spa renovations led to such an unfavorable experience. Your feedback is invaluable, and we deeply regret any inconvenience you faced due to the noise disturbances. While we did communicate the ongoing renovations through our online channels, Our commitment to providing a serene and enjoyable environment remains unwavering. To express our sincere regret and to make amends for the inconvenience, we would like to extend a special offer for your next visit. You will be eligible for our best available rate, ensuring that your stay is not only undisturbed but also reflective of the high standards we strive to maintain. We genuinely appreciate your understanding and hope you will grant us the opportunity to regain your trust. Thank you for bringing this matter to our attention, and we look forward to welcoming you back for a truly exceptional experience. Kind regards, Naleem Ariff Multi-Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jordan P wrote a review 3 Mar
2 contributions2 helpful votes
I feel like I have been robbed. When we arrived, the staff informed us that there would be construction occurring from 9am to 5pm. They, however, did not tell us that our room would be literally uninhabitable due to the jackhammering starting at 9am sharp. The staff was unable to provide any amount of concession; not even a complimentary meal voucher. Absolutely awful experience
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Do not stay here if you want to have a reliably nice stay. If there is any issue, you will not be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Naleem Ariff, General Manager at Sheraton Jumeirah Beach Resort
Responded 2 weeks ago
Dear JoardanpA7281MX, We extend our sincerest apologies for the unfortunate experience you encountered during your recent stay. It is disheartening to hear that the construction noise disrupted your stay, and we acknowledge that our communication about the potential impact on your room was insufficient. We genuinely regret any inconvenience caused and deeply apologize for our failure to offer suitable concessions at the time. Your feedback is crucial, and we are actively working to improve our communication processes and address the concerns raised. As a gesture of goodwill, we would like to express our sincere apologies by offering you an upgraded room on your next visit. We understand the importance of a peaceful and enjoyable stay, and we are committed to ensuring that your future experience surpasses your expectations. Thank you for bringing this matter to our attention, and we hope you consider giving us another opportunity to provide the exceptional service you deserve. Kind regards, Naleem Ariff Multi-Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daria D wrote a review 3 Mar
Dubai, United Arab Emirates38 contributions30 helpful votes
The worst and oldest hotel in JBR. Super noisy, disgusting music and often events with strange loud music that is not possible to rest in room. Very small pool, dirty, no service and tasteless food. Hotel is not classy at all and not a level of Dubai.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Naleem Ariff, General Manager at Sheraton Jumeirah Beach Resort
Responded 2 weeks ago
Dear C4292EMdariad, I sincerely apologize for the regrettable experience you had during your recent stay at our hotel in JBR. Your feedback is crucial to us, and we deeply regret that we failed to meet your expectations. I understand your frustration with the noise, particularly the loud and disruptive music during events. Rest assured, we are taking immediate steps to address this issue and ensure a more serene environment for our guests. The condition of our pool and the quality of our food are also matters of concern. We are actively working on enhancing the cleanliness of the pool and refining our culinary offerings to provide a more enjoyable dining experience. I want to assure you that your feedback is not taken lightly, and we are implementing measures to rectify the issues you highlighted. We value your input and would appreciate any additional details you may want to share to help us further improve. Once again, I apologize for any inconvenience caused, and I hope you will consider giving us another opportunity to showcase the improvements we are making. Your satisfaction is our utmost priority. Kind regards, Naleem Ariff Multi-Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cl01Ab wrote a review Feb 2024
London, United Kingdom12 contributions2 helpful votes
Wonderful stay at this hotel. All of the staff were extremely attentive, friendly and helpful. Good breakfast buffet with a lot of choice. There is a big outdoor garden area with a large pool area and plenty of outdoor dining options. We very much enjoyed the Black Goose food and drinks. Only downside was the ongoing renovations, which I am sure will bring some areas of the hotel up to date.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Naleem Ariff , General Manager at Sheraton Jumeirah Beach Resort
Responded 2 weeks ago
Dear Cla01A, Thank you for choosing to stay with us at Sheraton Jumeirah Beach Resort and for taking the time to share your feedback. We are delighted to hear that you had a wonderful experience during your recent stay with us. It brings us immense joy to know that our staff's attentive and friendly service, along with our delicious breakfast buffet and outdoor amenities, contributed to your overall enjoyment. We are particularly pleased that you enjoyed dining at Black Goose and indulging in our pool and outdoor dining options. Regarding the renovations, we sincerely apologize for any inconvenience caused during your stay. We understand that these improvements are necessary to enhance our guests' experience, and we are working diligently to ensure that any disruptions are kept to a minimum. Once again, thank you for your valuable feedback. We look forward to welcoming you back to Sheraton Jumeirah Beach Resort for another fantastic stay in the near future. Naleem Ariff Multi Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica G wrote a review Feb 2024
1 contribution
When had a Lovely day out at the Sheraton beach club which has a pool and beach access with amazing service fast and attentive very friendly staff. We had a brilliant server called ansari and the food was delicious. We will definitely be back 10/10 definitely recommend
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Naleem Ariff , General Manager at Sheraton Jumeirah Beach Resort
Responded 3 weeks ago
Dear JessicagH3829JK, Thank you for sharing your wonderful experience at the Sheraton Jumeirah Beach Resort! We are pleased to hear that you had a lovely day enjoying our pool and beach access, accompanied by amazing service from our fast, attentive, and friendly staff. We are delighted to know that Ansari provided brilliant service and that you found the food delicious. Your recommendation and perfect rating mean a lot to us, and we are truly grateful for your kind words. We can't wait to welcome you back for another fantastic day at the Sheraton Jumeirah Beach Resort. Please don't hesitate to reach out if there's anything else we can assist you with in the future. Kind regards, Naleem Ariff Multi Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Megan M wrote a review Feb 2024
1 contribution
Great service from Ansari when we went to the restaurant at the hotel beach today with my family. Had my young child with me and he entertained her making her laugh and being a great host. Great service and very friendly and attentive and 10/10. Great food!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Naleem Ariff , General Manager at Sheraton Jumeirah Beach Resort
Responded 3 weeks ago
Dear meganmcdxo, Thank you for choosing Sheraton Jumeirah Beach Resort for your recent visit, and for taking the time to share your experience with us! We are pleased to hear that you and your family had a lovely day at our hotel beach restaurant. We are delighted to know that Ansari provided exceptional service and made your experience memorable, especially by entertaining your young child and ensuring everyone had a great time. Your kind words about our friendly and attentive service mean a lot to us, and we're delighted to hear that you rated your experience a 10/10! We are also glad to hear that you enjoyed our delicious food. Your satisfaction is our top priority, and we look forward to welcoming you and your family back to Sheraton Hotel for another enjoyable experience soon. Kind regards, Naleem Ariff Multi Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Olivia B wrote a review Feb 2024
1 contribution
Staff were very friendly and accommodating, Ansari was very helpful and was great with the baby too! Food and cocktails were delicious, would definitely recommend!! Will definitely come back next time I’m in dubai, the weather was outstanding too!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Naleem Ariff , General Manager at Sheraton Jumeirah Beach Resort
Responded 3 weeks ago
Dear R6456NXoliviab, Thank you so much for taking the time to share your experience at the Sheraton Jumeirah Beach Resort! We are pleased to hear that you had a lovely day and enjoyed our friendly associates, delicious food, and cocktails. We are delighted that Ansari provided excellent service and made your visit enjoyable, especially with the little one in tow. Your recommendation means the world to us, and we can't wait to welcome you back next time you are in Dubai to enjoy the outstanding weather and another memorable experience at Sheraton Jumeirah Beach Resort. Kind regards, Naleem Ariff Multi-Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thomas S wrote a review Feb 2024
Teufen, Switzerland3 contributions2 helpful votes
We had a wonderful stay at the Sheraton. Early checkin when we arrived and our room was ready at 10 am. All the staff was always very helpful, friendly and had time for a chat. Special thanks to Christine, Emma and Esther. The food in the restaurant was very good, thanks to chefs Mark and Raj, specially the seafood buffet was a delight. The location of the hotel couldn't be better. Plenty of shops and restaurants around the hotel and the beach in front of the hotel is one of the nicest in the area. We will definitely be back... Jakob+Thomas
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Naleem Ariff , General Manager at Sheraton Jumeirah Beach Resort
Responded 3 weeks ago
Dear P3ERthomass, Thank you for taking the time to share your delightful experience at Sheraton Jumeirah Beach Resort. We are pleased to hear that you had a wonderful stay with us and that our team, especially Christine, Emma, and Esther, made your visit truly memorable. Ensuring a seamless and enjoyable experience for our guests is our utmost priority, and we are delighted that you appreciated our efforts. We will certainly pass along your kind words to Christine, Emma, and Esther, who will be thrilled to hear about the positive impact they had on your stay. Additionally, we are pleased to hear that you enjoyed the culinary offerings at our restaurant, especially the seafood buffet crafted by our talented chefs Mark and Raj. It brings us great joy to know that you found the food to be delicious and satisfying. Moreover, we couldn't agree more about the prime location of our hotel, and we are delighted that you were able to take advantage of the nearby shops, restaurants, and the beautiful beach right at our doorstep. Wishing you safe travels until we have the pleasure of hosting you again! Kind regards, Naleem Ariff Multi Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A D wrote a review Feb 2024
1 contribution
The best service of all Sheraton!!! Many thanks to the staff, especially Terrance, Rauskan, Issa, Mukul, Anjan, Christine and Karunakar!!! All of you have made my vacation really unforgettable!!! I will definitely come back here again!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Naleem Ariff , General Manager at Sheraton Jumeirah Beach Resort
Responded 3 weeks ago
Dear L4202JJad, Thank you for taking the time to share your wonderful experience at Sheraton Jumeirah Beach Resort! We are pleased to hear that you had a great vacation and that our team, especially Terrance, Rauskan, Issa, Mukul, Anjan, Christine, and Karunakar, provided you with the best service possible. Your kind words mean the world to us, and we are delighted that our associates were able to make your stay truly unforgettable. Providing exceptional service and creating lasting memories for our guests is always our top priority. We are immensely grateful for your feedback and your decision to choose Sheraton Jumeirah Beach Resort for your vacation. Rest assured, Terrance, Rauskan, Issa, Mukul, Anjan, Christine, and Karunakar will be recognized for their outstanding efforts in ensuring your satisfaction. We look forward to welcoming you back for another incredible stay in the future. Should you need any assistance with your next reservation or have any special requests, please do not hesitate to reach out to us directly. Thank you once again for choosing Sheraton Jumeirah Beach Resort. Until we have the pleasure of hosting you again, we wish you all the best in your future travels. Kind regards, Naleem Ariff Multi Property General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£128 - £359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton jumeirah beach hotel dubai, sheraton dubai, sheraton jumeirah beach resort & towers, dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah Beach Residence (JBR) / The Marina
NUMBER OF ROOMS
256
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SHERATON JUMEIRAH BEACH RESORT - Updated 2024 (Dubai, United Arab Emirates)

Frequently Asked Questions about Sheraton Jumeirah Beach Resort
Which popular attractions are close to Sheraton Jumeirah Beach Resort?
Nearby attractions include Bliss Lounge (0.06 miles), Bla Bla Dubai (0.07 miles), and Marina Beach (0.10 miles).
What are some of the property amenities at Sheraton Jumeirah Beach Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Jumeirah Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Jumeirah Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Jumeirah Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Jumeirah Beach Resort?
Conveniently located restaurants include Dream Restaurant Dubai, Alloro, and Flavours Of India.
Are there opportunities to exercise at Sheraton Jumeirah Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Jumeirah Beach Resort have airport transportation?
Yes, Sheraton Jumeirah Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Jumeirah Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Jumeirah Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Jumeirah Beach Resort?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.