Biggest problem with this place is the service. Absolutely sub-par. Rooms are extremely basic, not very clean. My bathroom had a clogged sink. My room didn't have a clock or alarm, etc, etc, etc. Not a quality place at all. Needs better/more professional management that has some experience working in a quality hotel. more

We stayed in a family apartment for 6 nights, the accommodation was roomy and basically equipped. We expected noise from the airport but could hardly hear the traffic outside. The apartment was cool enough not to have the air-con on all the time, a plus factor not to have the noise all the time! The food outlets were okay -... more

We were in Dubai for over two weeks this Christmas and New Year. It was a comfortable service apartment - 3 bedroom. A convenient kitchen, Just wish they had a microwave. A big plus was the availability of a washer/dryer. Staff was courteous and helpful, and any minor complaints were promptly dealt with. The rooms were spacious and clean. With... more

I stayed one night at the Al Bustan Centre and Residence, while in transit in Dubai. Positives: Price: At around US$75 this hotel is an absolute bargain for Dubai, a city with traditionally very expensive hotels. Friendly and efficient staff: While I only dealt with the staff at check-in and check-out, they were professional, courteous and efficient. My room key... more

We found the accommodation and facilities even better than expected when we had a 3 night stop-over en-route to Europe. Our studio was clean, quiet and appropriately equipped for our needs. The small kitchen area, although not "gourmet" as described, was quite adequate and after a visit to the market in the downstairs shopping mall, we were able to provide... more

Booked for 1 night thru Directrooms.com (Glad Enterprises) for a late night stopover in Dubai - booked for 2 adults & 1 child. Got to the hotel at 12.00 midnight and led to our room which only had 2 single beds. My complaints to management fell on deaf ears - they stated that we booked a double room & only... more

Value for money: was the best deal ever. Hospitality: Excellent. Stars: 4 Facilities: Excellent GYM, and Pool. They have laundry room, mall, and huge car park. Location: Away from ctiy center, even further from Jumairah and Bur Dubai, and close from Sharijah. I will repeate it again only with the same price. (I got Executive Suite for $100/ Per Night) more

This hotel was a desaster, they were not able to check me in within 30 minutes after waiting for 15 minutes already though I had a prepayed reservation. The appartments are none, instead of a drawer there is a small kitchen front, all in one small room. No bathmat, no amenities, very simply equipped. Rather 2 star than 3 star... more

We were upgraded to the Executive floor where the staff were excellent. But unless you are just 'passing through' Dubai this hotel is not in good position. The traffic is so bad there now it takes ages to get anywhere from this hotel. I would recommend staying near the Creek where there is a good choice of restaurants. At the... more