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Al Murooj Rotana

5.0 of 5
Al Saffa St off Sheikh Zayed Rd | PO Box 117546, Dubai 117546, United Arab Emirates
Hotel amenities
Al Murooj Rotana
Ranked #54 of 452 hotels in Dubai
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367 reviews from our community

Traveller rating
    195
    120
    33
    12
    7
See reviews for
Families
60
 
Couples
124
 
Solo
25
 
Business
97
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Telford
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

This is our 3rd stay at Al Murooj Rotana. We arrived in the early hours on my husband's birthday and check in was very smooth. Our request for a 'stand by upgrade' was available, so we had a Club Rotana Premium, instead of King room, for a little extra. The room was spacious, modern, comfortable and very well appointed. A... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

Stayed for 12 nights from 29th April 2013,per booked club room, arrived at 9.00 am, service was very good on check in, only problem is that when checking in, only available room at the time for myself was 1226, which was a club twin room, whereas 2 of our party that had booked standard rooms, we're given king club rooms... More

Was this review helpful? Yes 1
HHachem, General Manager at Al Murooj Rotana, responded to this review
20 May 2013

Dear Mr. Wayne, Thank you for posting your review about Al Murooj Rotana Dubai on Trip Advisor. It is a pleasure to read from your review that you indeed enjoyed your stay including our services and club facilities. We are glad that we were able to provide you with an early check-in and an upgrade to your colleagues. Thank you... More

Exmouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013

We have just returned from a 6 day stay at the Al marooj and this has been the best hotel we have ever stayed in for service, comfort and location. We were welcomed by every member of staff as soon as we walked in, it was friendly and very efficient. We stayed in a club room, check in was quick... More

Was this review helpful? Yes 1
HHachem, General Manager at Al Murooj Rotana, responded to this review
20 May 2013

Dear Mrs. Julia, Thank you for taking the time to post your review following your recent visit to Al Murooj Rotana Dubai on TripAdvisor. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel and particularly happy to read about the pleasant service encounter you had with Vishnu at the pool bar. Please be assured... More

Beirut
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013

Al Murooj Rotana Hotel was recommended by a friend. I arrived on May 9 before 12:00 noon. The staff at the reception were very friendly, and offered me coffee while I'm waiting. I left my luggage and walked to Dubai Mall. When I came back my room was ready. A big comfortable room with a balcony, coffee, tea and a... More

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See 6 more reviews by AidaBeirut for Dubai
HHachem, General Manager at Al Murooj Rotana, responded to this review
20 May 2013

Dear Valued Guest, Thank you very much for your very positive review of your recent stay with us at Al Murooj Rotana Dubai. With great pleasure we read of your experience with our facilities and services and for choosing our Hotel among the many options available in our surrounding. It is very pleasing to read how much you have enjoyed... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 May 2013 via mobile

I stayed at this hotel in December last year for one night only but the experience with this hotel is getting me back their first week of June this year. I simply loved the fact how smooth and pleasant was the check-in and check-out process, the staff was super courteous and ready to help at all times. The room was... More

Was this review helpful? Yes 1
HHachem, General Manager at Al Murooj Rotana, responded to this review
15 May 2013

Dear Mr. Ali, With much pleasure we read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight we learnt that you were overall impressed with the quality of our hotel and service. Your gracious comments will serve... More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 13 May 2013 via mobile

First of all, I will be clear, the only thing that really sets this place back is the service. It's too inconsistent and annoying, one moment you're dealing with someone who is customer centric, the next you are dealing with someone who struggles to think or has no idea. Rooms great, buffet breakfast great. Good location especially those who love... More

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HHachem, General Manager at Al Murooj Rotana, responded to this review
15 May 2013

Dear Mr. Nick, Thank you for taking the time to post your feedback following your recent stay at Al Murooj Rotana Dubai on TripAdvisor. We are glad that in general you enjoyed the hotel’s facilities as well as the location. However, we are concerned to read your comment about our services and would appreciate if you can elaborate on your... More

Liverpool, United Kingdom
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 11 May 2013

We stayed for 2 nights over the weekend to enjoy the Double Decker pub Brunch. Check in was quick and easy and they gave me an extra hour to check out until 1pm. The hotel is of a high standard, rooms are big and comfortable, well stocked mini bar and nice bathroom. The pool is nice but food service is... More

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See 3 more reviews by Kay009 for Dubai
HHachem, General Manager at Al Murooj Rotana, responded to this review
12 May 2013

Thank you for taking the time to post your review following your recent weekend stay to Al Murooj Rotana Dubai on TripAdvisor. We are glad to learn that in general you enjoyed your stay at Al Murooj Rotana and that you appreciated the fast check-in and extended check-out. Thank you also for recommending our sumptuous Friday’s brunch in our Double... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 8 May 2013

The staff at the hotel were attentive, professional and happy always courteous and friendly. After researching many hotels I found this hotel and liked the location. What appealed was the style of the hotel and club rotana package. Only 7 min walk to the Dubai Mall, Burj Khalifa and dancing fountain. Not far from the airport excellent transport service. I... More

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HHachem, General Manager at Al Murooj Rotana, responded to this review
12 May 2013

Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. With great pleasure we read of your experience with our resort facilities and services and for choosing our resort among the many options available in our surrounding. It is very pleasing to read how much you have enjoyed your time... More

Maidstone, England, United Kingdom
1 review
5 of 5 stars Reviewed 7 May 2013

We just got back from staying 3 nights at the Al Murooj Rotana and had an excellent stay. We struggled to decide on where to stay on our first trip to Dubai - city, beach etc - but were very pleased with our choice and would definitely stay again. From reading past reviews, we chose to pay the little bit... More

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HHachem, General Manager at Al Murooj Rotana, responded to this review
12 May 2013

I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as... More

Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

I have to agree with the praise rightly given to this hotel. Attentive staff, a good choice of food and very comfortable rooms which are serviced twice a day. Close to the Dubai Mall for all your shopping needs and the commercial area of Dubai if on business, however quite a trek to the beach or the downtown area if... More

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HHachem, General Manager at Al Murooj Rotana, responded to this review
9 May 2013

Thank you for posting your positive review about Al Murooj Rotana Dubai on Trip Advisor. It is a pleasure to read from your review that you thoroughly enjoyed your stay and especially the attentive service offered by our colleagues. Thank you also for recommending our culinary offers which we highly appreciate. Al Murooj Rotana is centrally located not only to... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(11)
  • Club room(8)
  • Afternoon tea(5)
  • Great location(4)
  • Beach hotel(3)
  • Hotel staff(3)
  • Club lounge(3)
  • Would highly recommend(3)
  • Swimming pool(3)

Additional Information about Al Murooj Rotana

Address: Al Saffa St off Sheikh Zayed Rd | PO Box 117546, Dubai 117546, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotels in Dubai
#50 Luxury Hotels in Dubai
#84 Family Hotels in Dubai
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The fashionable and distinguished Al Murooj Rotana Dubai is located adjacent to Dubai International Financial Centre and steps away from Dubai World Trade Centre and Exhibitions Centre. Guest rooms and suites are exquisitely furnished and decorated with an eye to sophisticated comfort combined with cutting edge technology. With 10 outstanding Restaurants are just some of the experience that waits to this impeccable destination of choice for today's sophisticated traveler. ... more   less 
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Also Known As:
Al Murooj Rotana Dubai

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Al Murooj Rotana
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