didnt smell too good, shabby, think it was a pick up joint, felt dirty! more

room was freezing always,service wasnt excellent,to use fridge had to pay extra,and also for laundry ironing...pool was too small.... wasnt brillaint but ok...reception staff service was poor....came to clean room but not enough towels in batroom... the lighting was poor....cdnt see and not enough plug sockets... more

I was charged an extra 200 uae because my flight got me in early morning [0600hrs] - the check-in time is 1400 hrs. There was no towels , the room was dirty and one of the wastebins had the last guests rubbish in it. The lights did not work and the TV was broken. I am a 77 yr old... more

Dirty bathroom only one towel in the bathroom, and its wasted. bad television. no enough light in the room. the reciption ask to deposit 200 Derham to open the mini bar fridg. no water for makin coffee and tea, there are water heater for coffee and tea but for water they ask 20 Derham.!! disgusting smell in the all hotel... more

This hotel is not located at Al Riqqa road, although claimed like that. It is actually on a narrow side street close to Al Riqqa road. I called them to get instructions on how to reach a hotel by a rental car. Three (!) times the call hanged up. Obviously the person at the reception/switchborad did not know how to... more

i stayed in that hotel on jan5 2009, i arrived at night time, they promise me at the phone that room is gona ready for u but i waitedtill 6 in the morning to get a room, pls never book a room with (bookn.com,)they told me the different price but at hotel they carge me different price.the staff was very... more

We stayed at the Grand Moov for two nights in January. We chose it because friends had recommended it to us, although when they went there, it was roughly half the price. Wehad a bit of trouble finding the Grand Moov, but if you ask around, most people know of it. They have a private car park, which was handy.... more

This Grand Moov hotel has its pros and cons. The positives were the airport transfers to and from the airport which was very useful, the rooms were tidy and clean and the hotel itself was nice on the whole. However, I'm afraid to say that despite the hotel having its 4 stars you do not get 4 star treatment from... more

I stayed at this hotel for 3 nights at the end of Nov 2008. Took a room at the top floor away from the elevator and didn't face any noise at all. Was a nice room and very neat. No problems with air conditioning or hot water. The hotel staff were friendly and helpful. Used the hotel travel desk to... more