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All 452 Dubai hotels

Royal Ascot Hotel

4.0 of 5
Khalid Bin Waleed Road | Bur Dubai, Dubai 115160, United Arab Emirates
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Royal Ascot Hotel
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Ranked #190 of 452 hotels in Dubai
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179 reviews from our community

    Trip type
Traveller rating
    37
    77
    38
    17
    10
Date Rating
Karachi, Pakistan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 June 2013

This hotel is totally wrong. To start with, upon entering the hotel, I was taken aback by the size of the lobby and the reception being cramped into a small corner. The check-in was fast though. Upon entering my room, it did not impress me at all. The carpet, furniture everything was worn out. The TV was small and rather... More

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See 3 more reviews by Imranz for Dubai
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 May 2013

We found this hotel to be pleasant and value for money. Although we arrived early, room was ready and we were upgraded to a large room with sofa and kitchenette. Staff were charming and helpful. We ate in the Korean restaurant and the carvery bar. They were both excellent meals and reasonably priced. Would stay there again. We bought a... More

Was this review helpful? Yes 1
Chand R, General Manager at Royal Ascot Hotel, responded to this review
3 June 2013

Dear Eedeitz, Thank you for choosing to stay at Royal Ascot Hotel and for taking time to post such a wonderful review on TripAdvisor. It's great to hear that you thoroughly enjoyed your stay with us. Your positive comments towards our team members, spacious rooms and food quality are highly appreciated. Once again, thank you for your patronage and we... More

Surat, India
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 26 May 2013

The hotel is Value for money... The room are quite spacious...Break fast was not so good.. i have stayed here lot of time... Nor the room service is so good... The room service food is costly...Try to take city view room which has a gallery too....

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See 8 more reviews by aman2012 for Dubai
Chand R, General Manager at Royal Ascot Hotel, responded to this review
3 June 2013

Dear Aman2012, Thank you for staying once again at Royal Ascot Hotel and for taking time to post a review on TripAdvisor. I was delighted to read that you have stayed with us a lot of times and find our rooms spacious. In regards to our breakfast selection and room service food, I have taken note of your comments and... More

Hyderabad, India
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 22 May 2013

Stayed for 3 nights on my recent visit to dubai. i had stayed in ascot hotel(which is nearby) earlier. As soon as i entered the room i could smell something which put me off completely. I thought it was because of carpet. I had complained and they sent a housekeeping to check it. All housekeeping did was to bring one... More

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Chand R, General Manager at Royal Ascot Hotel, responded to this review
3 June 2013

Dear Ulagaisutraaasai, Thank you for taking time to post a review on TripAdvisor. We truly appreciate receiving your feedback and for bringing to our attention the issues you had experienced during your recent stay with us. I regret that we were unable to meet your full expectations this time and for that please accept my apologies. Rest assured we have... More

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Cork, Ireland
1 review
1 of 5 stars Reviewed 16 May 2013

Checking in on arrival having booked room only was informed by an unsmiling unwelcoming stern looking "gentleman" who informed me that I would have to pay for extras. Obviously as I had booked room only what did he expect. never had this experience before in all my travels abroad. You could hear a pin drop in the room. A fantastic... More

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Chand R, General Manager at Royal Ascot Hotel, responded to this review
21 May 2013

Dear WCS_13, Thank you for taking time to post a review on TripAdvisor and for bringing to our attention about the unpleasant experience you had during check-in. I have informed our Front Office Manager to look into this matter and ensure this type of incident will not happen in the future. It is with deep regret that we were unable... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2013

we stayed in royal ascot hotel in august 2012 for three days in room no 337 we had a pleasant experience and were comfortable it is centrally located and the food was good too we will definitely like to stay here again in future if possible only one drawback was that their service is slow

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Chand R, General Manager at Royal Ascot Hotel, responded to this review
16 May 2013

Dear Bab100, Thank you for posting a review on TripAdvisor. I am very pleased to read that you had a pleasant and comfortable stay with us and considers a repeat stay in the future. I truly appreciate receiving your feedback and for bringing to our attention about the slow service you had experienced. Please accept my apology for any inconvenience... More

Colchester, Connecticut
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 April 2013

Just stayed 6 nights. Very conveniently located for local stores and souvenirs. Close to Metro which takes you to most places a tourist would want to go. We had a large 1 bedroom 1 1/2 bath suite. Lots of room to spread out. Very clean. Only complaint would be that upholstered chairs and sofa were worn. Can't comment on price... More

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See 5 more reviews by LakeHouseGuy for Dubai
Chand R, General Manager at Royal Ascot Hotel, responded to this review
20 April 2013

Dear LakeHouseGuy, Thank you so much for taking time to post a review and for sharing your experience on TripAdvisor. I am delighted to read that you have enjoyed your stay with us and consider a repeat stay should your travel brings you back to Dubai. With regards to the worn upholstery of the sofas and chairs, I have informed... More

Columbia, Maryland
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 April 2013

My stay in Dubai was a great experience do in part to the very comfortable accomadations at The Royal Ascot Hotel. The twin room I shared with a friend provided enough space so that we were not tripping over each other. The buffet breakfast provided a large variety of food including made to order omelets. The front desk staff were... More

Was this review helpful? Yes 3
See 3 more reviews by 180CaroleB for Dubai
Chand R, General Manager at Royal Ascot Hotel, responded to this review
20 April 2013

Dear 180CaroleB, Thank you so much for posting a review and sharing your experience on TripAdvisor. I am very pleased that we were able to provide you with an enjoyable and comfortable stay. Your positive comments towards our front desk team, breakfast food selection, spacious rooms and hotel location are highly appreciated. On behalf of the entire team, I would... More

Perth
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 April 2013

This hotel although quite well situated was well past its use by date. The rooms smelt very musty. Carpet was stained. Internet service ( a chargeable service ) did not work during most of our stay. Even the 'Business Centre' computer was chargeable to check in online for your flight. Breakfast and room service food was average. In a city... More

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Chand R, General Manager at Royal Ascot Hotel, responded to this review
17 April 2013

Dear PerthShane57, Thank you for taking time to post a review on TripAdvisor. I truly appreciate receiving your feedback as it helps us look for ways to improve our services and facilities and for us to keep focus on our guests needs. I regret that we were unable to meet your full expectations. Rest assured that we have taken your... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 March 2013

This hotel was part of a package with Gate1 Travel and they never disappoint. It is located in Bur Dubai, or Old Dubaii where dining and shopping is a travelers' treasure. Breakfast was more than adequate. Take advantage of the hotel shuttle to Jumeirah Beach and enjoy the sun and sand.

Was this review helpful? Yes 1
Chand R, General Manager at Royal Ascot Hotel, responded to this review
17 April 2013

Dear LilyH911, Let me take this opportunity to thank you for staying at the Royal Ascot Hotel and for taking time to post a review and share your experience on TripAdvisor. It's great to hear that you overall enjoyed your stay with us and thanks again for your positive feeback. We look forward to the opportunity of welcoming you back... More

 
 
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Additional Information about Royal Ascot Hotel

Also Known As:
Royal Ascot Hotel Dubai
Hotel Royal Ascot
Royal Ascot Dubai
Address: Khalid Bin Waleed Road | Bur Dubai, Dubai 115160, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#152 Luxury Hotels in Dubai
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Royal Ascot Hotel is synonymous with extravagance and grandeur. From the palatial architecture to the opulent lobby that welcomes you into the hotel to the lavish, extra-large rooms, everything at the Royal Ascot hotel is a symbol of richness and splendor. It is a hotel where guests come to experience first hand the very essence of royal treatment.Built in the heart of Dubai, the Royal Ascot Hotel is close to the airport as well as to the major business and shopping areas of the city, Sheikh Zayed road is just a seven minute drive, and Burjuman - one of the city's finest malls - is only five minutes away. And yet, the moment you step into the hotel, you are instantly transported into a whole different world - a world of blissful luxury far away from the bustle of the city. ... more   less 
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