Was in Dubai for a business trip and stayed at the Palace. The service was satisfactory. However the room allocation,despite requests, was not good. I did not have much of a view from my room. The lobby is cramped and in fact not much of a lobby. The breakfast was so so but the Indian food at breakfast was the... More

After a long flight we arrived very early in the morning and were immediately given a room which was an upgrade to what we had booked as none of these were available. It was a great start and very much appreciated. The suite we were given was spotlessly clean and was very spacious, beautifully furnished and well equipped. We chose... More

we stayed here for one night en route to Sri Lanka and found it to be spot on. We had a warm and efficient welcome, our room terrace was right on the lake where the fountaims are - stunning views of them and the Burj Kalifa. Food was great, in particular, the thai restaurant. The staff were very happy for... More

The hotel is one of the best & it's just that when we came we had to wait to reach the lobby as there the driveway had a long Que & it does not seem to be moving at all , the valet looked stressed & there seem to be no supervision at all. Our check-in was delayed with such... More

Very nice hotel, classy ambiance, great customer service, "western" amenities, and good central location for walking to the Burj Khalifa, many good restaurants, and the Dubai Mall. Dubai attractions tend to be spread out, so this seemed like good spot since several things to do within walking distance, and one never tires of gazing upwards at the amazing Burj Khalifa--the... More

FFor a hotel charging $500+ for a regular room, my experience was nothing short of abysmal. My credit card was charged once on check in for authorization and again for the billing at checkout. I was told the amount charged on check in will be reversed. Both amounts have appeared on my credit card statement and despite two reminders. Nothing... More

I continue to love this hotel. It has everything you need, great location and excellent rooms. I think the beds are the most comfortable by far that I have ever encountered. I will continue to come here everytime I am in Dubai !

We spent 2 nights in Dubai at the palace for our honeymoon. Both of us were very impressed with the hotel even with our already high expectations. Every aspect was remarkable and the staff and setting really did make us feel like royalty. The view from our room was stunning; we could see the lake and the Burj Khalifa. We... More

Stayed here on a business trip March 2013. Perfect position in the shadow of the Burj Khalif and the fountain show. Pricey, as all hotels in Dubai are, but the breakfast is superb and the rooms very comfortable will all amenities you would expect. Check in a bit slow and my room not ready until lunchtime, despite me arriving at... More