We chose The Palace hotel due to its proximity to the amenities of the Dubai Mall and Souk Al Bahar and were not disappointed by its location or the hotel itself. On checking in the Concierge was incredibly prompt and helpful in changing our airline tickets and the staff went out of their way to make our stay enjoyable. The... more

I did not know what to expect when I went to this hotel as it was chosen for me. I must say that I was pleasently surprised. Actually surprised is not so much the right word. It was as though luxury was somehow made into a tangible concept and I was slapped across the face with it. The fact that... more

I'm so thankful for the positive reviews which confirmed my decision to stay at this hotel. The staff and room were perfect and the area is amazing with the dancing fountains and aquarium at the Dubai Mall. I had the pool to myself for morning lap swims with a view of the Burj Dubai...this hotel will only get better as... more

After reading the other reviews I was quite concern about the noise and if the surrounding areas are still not completed. I was pleasantly surprised that the hotel is really impressive and not one of the problems mentioned by other reviews was there during my stay. Have to drive through 2 big gates before I arrived at the main door,... more

Before even arriving in Dubai, the help provided by the hotel in arranging a visa for my guest (romainian) was excellent. From the start the staff were friendly, helpful and curteous. The quality of the room was excellent, the services of the Butler were superb, the Room Service was expensive but the quality could not be faulted, and it is... more

So many hotels in Dubai... I would recommend The Palace, if your business takes you to the Burj Dubai area. On the Dubai beachfront however, my first choice would be the Mina'a Salaam. Proximity to new Dubai Mall is a plus (although not all the shops were open yet). Hotel lobby is frequented by sophisticated local crowd, which is always... more

Firstly, yes, there is construction work nearby the hotel, but this is Dubai, and there is construction work everywhere! Did it affect our stay at the hotel - no! The rooms are a lovely size, with the most comfortable beds. Rooms have a small balcony with 2 chairs and a small table. Bathroom is fantastic, full bath, 2 sinks, walk... more

Other recent reviewers have mentioned the construction work around the hotel, I think if I had read these after I booked in November, we would have changed hotels. We arrived at 2am, and although we weren't going to have a long lie-in, we were woken at 7am by the beep-beep of vehicles reversing and the general clanging noise of work... more

well this was my final destnation in my hooneymooner since i knew that dubau mall was open in the med of october 2008 i've choisen this hotel becuase its close and i can go to the biggest mall any time but unfortintially the mall was 30 % only occupaied and since i'm a hooney mooner i've requested some special tratment... more