We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Palace The Old Town and Dubai?

We'll send you updates with the latest deals, reviews and articles for The Palace The Old Town and Dubai each week.

  • Save The Palace The Old Town
  • E-mail this page

The Palace The Old Town


The Palace The Old Town
Hotel class 5 of 5
Burj Dubai | Old Town, Downtown Burj Dubai, Dubai 9770, United Arab Emirates
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Traveller Reviews

89% Recommend
4.5 of 5 stars 38 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (38)
[ Date ] [ Rating ]
Save Review
4 of 5 stars
Denver
11 Dec 2008 | Trip type: Couples
1/1 found this review helpful

We stayed 10 days at the Palace - Old Town and loved it! The staff were VERY attentive and the service was impeccable. We visited the "so-called" 7-Star Burj Al Arab one evening, and both thought the service and attention to customers was much better at the Palace - Old Town. If we thougth that we were missing anything, the... more

Save Review
5 of 5 stars
NYC
13 Nov 2008 | Trip type: Business, Solo travel

Stayed for two nights at the Palace during a business trip. It's a beautiful hotel with top notch service and conveniently located for business. Not sure when it opened, but like everything in Dubai it seems brand new. Enjoyed the buffet breakfast. The gym and business center are spotless with all the equipment and technology you need. There is free... more

Save Review
4 of 5 stars
2 Nov 2008 | Trip type: Business
2/3 found this review helpful

This attractive hotel is an early opener within Dubai's brand new "Old town" district. First time visitors will instantly know they are in Dubai's old town by the presence of the world's largest shopping mall, the world's tallest building, and a circuitous bumpy network of temporary roads and speed humps, complete with road workers manning "STOP/GO" signs. This is not... more

Excellent
Save Review
5 of 5 stars
Dublin
29 Oct 2008 | Trip type: Couples
5/5 found this review helpful

We booked this hotel and got a great deal for 4 nights paying €986 for a Deluxe Suite. We had previously booked a Palace Suite for €1,480 but spotted the cheaper deal on Hotels.com. Apparently the rooms are identical but we lost out on Breakfast and access to the business centre which was worth losing out on in hindsight. Location... more

superb
Save Review
5 of 5 stars
london
20 Sep 2008 | Trip type: Couples
3/3 found this review helpful

we knew the area was a building site so we were really surprised when we drove into the hotel. An absolute gem. Very attentive service, the staff were so helpful, earlier reviews gave it poor for service but these seemed to have been resolved as the staff could not do enough for us. Fantastic facilities, we had the cheapest room... more

Save Review
5 of 5 stars
Wakefield, United Kingdom
18 Sep 2008 | Trip type: Business, Couples
4/4 found this review helpful

My wife and I stayed at The Palace, Old Town in early November last year. The hotel hadn't had its grand opening yet and was running on a 'soft' opening. Nevertheless, I was very impressed. The communal areas are very oppullent (think marble fountain in the lobby filled with flower petals) We had an executive room which gave us access... more

Save Review
4 of 5 stars
London
17 Jul 2008 | Trip type: Friends getaway
3/3 found this review helpful

Don't be fooled by the subject heading - this hotel is fantastic BUT while they continue to build on every spare inch of Dubai city, this hotel, along with many others will be in the middle of a building site for a while yet. However...... this hotel is gorgeous. It may not be on the beach but the pool makes... more

Save Review
5 of 5 stars
Doha
6 Jul 2008 | Trip type: Business, Couples
2/3 found this review helpful

I really like the hotel, it' nice, quite, and luxury. There is everything you need, spacious room, marble bathroom, LCD TV, DVD Library (you may also request a Play Station games), good service, nice restaurants, what else do you want? It have a nice view of Burj Dubai (the world tallest tower), and it’s just a few steps away from... more

Save Review
5 of 5 stars
Boston
3 Jun 2008 | Trip type: Business
3/3 found this review helpful

The all-new property is top of the class. Get here before the rest of the world discovers it and the prices quadruple. The facility, staff and food are world-class, in fact they are best in class. I am just wrapping up five night stay. The food: lunch and breakfast on the first floor. Huge selection of traditional and international cuisine.... more

Save Review
4 of 5 stars
Mauritius
27 May 2008 | Trip type: Couples

My wife and I stayed for 5 nights at the palace last October. The hotel is quite well decorated in an oriental style and since It was our first stay in Dubai we loved to be in that kind of atmosphere. The hotel had just opened and we were surrounded by constructions but we knew prior to our arrival about... more

Travellers Who Viewed This Property Also Viewed
Location: Dubai, United Arab Emirates
£303*
Check Rates
Location: Dubai, United Arab Emirates
£232*
Check Rates
Location: Dubai, United Arab Emirates
£244*
Check Rates
*Average price
Write Your Own Hotel Review
Been to The Palace The Old Town? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own The Palace The Old Town?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

The Palace The Old Town Also Known As

  • Sofitel Dubai
Address: Burj Dubai | Old Town, Downtown Burj Dubai, Dubai 9770, United Arab Emirates
Dubai hotels The Palace The Old Town
4.5/5.0
38