We loved this hotel! From the friendly cleaning staff to the manager - they were all brilliant! We arrived at 6am and had to wait until after 12 to get our room as we wanted a junior suite - no smoking. As there was still no room available, they gave us an upgrade. Oh wow! We just loved our room(s)... more

I have visited Dubai every year for the last 9 years and I have the say the Four Points has been by far the best hotel I have had the pleasure of staying in. The Hotel was to a very high standard, very clean, very comfortable and the staff where extremely friendly and helpful. The concierge staff where fantastic, always... more

We arrived at the hotel just after 8.00am on 4th June for a 3.00pm check in! The very pleasant receptionist explained that our room was not yet ready but if we cared to sit in the lounge or even avail ourselves of the rooftop pool or fitness centre she would contact us as soon as it was available. Just over... more

a well equiped centraly located hotel. easy to get around, everything at a distance of 2 to 5 km away. overall, a comfortable smooth stay. more

Stayed here for 2 nights and found our room to be very clean with all mod cons. 3 lifts were available and no time to wait for them. On arrival we were allocated a room right away even though it was 6.00am. Received complimentary card with a selection of beverage/food to be used in restaurant. Complimentary bottle of water each... more

Only stayed one night (6th May) on this occasion, leaving for Bangkok the following morning, and can only reiterate the reviews that have gone before, in that this is a luxury hotel in every aspect.Have stayed in other Sheraton's, Heathrow for one ,so knew the standard to expect, and can say that Four Points met all expectations.Was fortunate to be... more

We stayed one night at this hotel before departing on a cruise. Very handy for Port 15 mins. Quite a way to the Palms 35 mins. Excellent clean and large rooms . we paid approx £70 GB for a room. Drinks very expensive but they all are in Dubai. Highly recommended for short stay say 3 days. more

Stayed at the Four Points Sheraton Downtown for a week as was in Dubai for Business. Could not fault the hotel for the friendliness, location and cleanliness. You do need to take taxi's everywhere but they are so cheap that it is not a problem. The hotel also runs a bus to the Beach everyday. Breakfast was good but expensive... more

We would like to thank Four Points Sheraton for giving us such a great experience regarding our stay in Dubai. We were so impressed with this hotel that we have deiced that next time we come back to Dubai we definitely stay here. We arrived early Tuesday morning 19 May and our rooms were not ready but they made sure... more