Crown plaza hotel a positive experience: the rooms are very clean, well designed, the service and staff are very professional and welcoming, but the maintenance guys are less then average, there was a lot of humidity in the room, it took time to solve the issue. all staff at the reception are very welcoming, they care a lot about customer... More

We stayed two nights at the hotel. From our arrival the staff were extremely courteous and friendly, but on the first day my husband had an accident from then on the staff were absolutely fantastic, they just could not do enough to help even though the hotel was totally blameless. Everyone from the valet, concierge and management staff showed so... More

Had an opportunity to stay at this property on business. Hotel is just 20 min drive from Dubai Terminal No.2 and front office staff was very helpful and efficient. Room is very spacious and comfortable with a good view of the creek. Highlight of my stay was having breakfast in open lawns next to the pool overlooking Dubai creek with... More

I had a lovely experience when I stayed at the hotel. The personalized welcome message on the screen in the room was just proof of how much the hotel has a personal touch. It was quite refreshing and I felt very welcomed. The staff are very friendly. The view from the rooms is exquisite. Its simply breathtaking! I just felt... More

Had an occasion to stay for one night only recently, very good location and good advantage of mall with a food court available for extended evenings, The experience of stay was excellent. No reasons to complain.

Went on a business trip and stayed there given proximity to local office. The hotel is very near to the airport (i.e. less than 15 minutes away) and is next to InterContinental hotel. Check in was a breeze, people at registration were very friendly and accommodating. Went up to the room and found out I was upgraded to a larger... More

Wonderful quite location close to the airport few minutes walk to Festival City and good restaurants. Easily accessible by taxi. The Big Bus, a hop on hop off service runs just a few minutes away. This is arguably the best way to see Dubai. Bedrooms are big and extremely comfortable and the staff are very attentive to you every need... More

Without any doubt, this was the best hotel we ever stayed in ! Maintenance, services overall, housekeeping, breakfast, staff, management,... every service was perfect ! It was a stay-over entering a cruise, but we've been taken care of as if we were regular clients. We enjoyed the cruise, but our first impression of Dubai was surely upgraded positively by our... More

clean. great and helpful service. didn't have to travel to shop or eat out, just walk through to shopping centre. has everything. can organise bus tour at centre. amusement park too. close to airport and away from busy centre. enjoyed my stay.