bathroom floor is not clean & looks old. room smells bad. elevator mirrored wall is broken. I know it is recession but that is no reason not to keep the hotel clean. more

We arrived earlier than check in and were able to access our room which was clean and tidy. The pool was clean and warm - good for children. The bed was comfortable and the room was very quiet even being next to the elevator. This is a very good value hotel and we would stay again without hesitation more

On the positive side, all the staff was pleasant. However, the air did not work in our room, the room was not cleaned until 4:00 p.m. eventhough our clean room sign was displayed. After our room was clean, the maids left our clean card between the door so our door was open for possible theft. The TV control did not... more

We stayed at the Best Western while visiting relatives during the Thanksgiving week. We had stayed there previously 5 yrs ago for a family wedding. I booked a suite for 3 days so we had more room and their own bed. Kids were anxiously waiting to arrive after a 6 hour drive to use the pool. Upon entering I saw... more

We stayed for one night. After reading reviews, I was afraid to try it. Our room was large - totally redone with new bedding and carpet - nice. I was pleasantly surprised. Room included a small refrigerator. Heating and cooling in room was good - digital temperature display on unit. Breakfast in the morning was nice including fresh made waffles... more

I must say this stay was on of the highlights of our US road trip. Stepping into to the hotel is like opening a time capsule. The place looks like it might have been a fancy hotel 35 years ago, but everything is run down and the place is a mess. Walking around the place felt a bit like visiting... more

This property is so bad that it is laughable. There is an overall "unaired-out odor" and debris at several entrances. I was attracted by the description of the fitness center at this facility as described on the Internet. When I went there for a workout, I found the none of the mechanized machines were working and that the exercise bicycle... more

We did a last minute booking after abandoning a planned stay at the Motel 6 in Jackson. The front desk staff were extremely pleasant, our room was clean, the wireless access worked well and the continental breakfast in the morning was perfectly adequate. We were at the back side of the hotel facing the highway so it was a bit... more

This was a disgrace. A dog was barking all night and I couldn't sleep a wink. When I checked online later I found out that BW has a no-pet policy? Whats with the dog? The hotel is dated with a ton of problems starting with stains on the corridor carpeting and big holes in the corridor walls.The pool area was... more