We arrived and the room had no heat. Took an hour to get the heat going, with the assistance from the front desk. About 12:30 am, after our children were long asleep, the heat stopped working again. We were without heat until morning. The front desk did give us a partial credit. It's an older hotel and needs updating, badly.... more

I used to live in Ypsilanti and saw this motel many times. When going back to re-visit, i thouht I'd stay there; since it is so convenient to both Ypsilanti and Ann Arbor. The staff was helpful and they had a nice pool area; but the hotel is in bad need of a paint-up and touch-up. It had a general... more

Booked through the choice hotel site. This was a free stay due to points I'd accumulated through previous stays. Had a room w/ 2 beds and a sofa sleeper. I'd requested a rollaway also. I arrived very late and upon check-in was told there would be a charge for a rollaway. While I understand this to be correct for a... more

We had to find a reasonable place to stay for our girls basketball team for a tournament at EMU. Comfort Inn gave us a good rate and the employees were all VERY nice!! We had exceptional service while we were there and they put up with the rowdiness from our teenagers! The rooms seemed clean, but in much need of... more

Room was clean but stark and the furnishings were very old. No desk, just wobbly pieces of wood that were supposed to pass as a table. Room had a really strong unknown chemical smell that did not dissipate and ultimately gave me a head ache. Front desk staff were efficient but not come across as friendly. Must admit it was... more

Comfort Inn Ann Arbor was a delightful place to stay - nice people, clean public areas, quite room, friendly staff, LOVED IT!!! more

During the year of 2004, we stayed here to attend the University of Michigan graduation. The bath in our room was dirty(see the pictures). The manager was called but nothing was done. We could not leave since all of the hotels in the area were full. I later wrote Mr. Ledsinger, President and Chief Executive Officer,about the conditions. I did... more

This hotel was average for the price and very close to all in AnnArbor. The staff was friendly and room was large. more

Rooms were dark and small. Tables were about 2x3 and worped. Felt very unclean. WOuld never stay here again. more