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Quality Inn & Suites Ann Arbor


Quality Inn & Suites Ann Arbor
Hotel class 2 of 5
2455 Carpenter Road, Ann Arbor, MI 48108
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Traveller Reviews

[ Date ] [ Rating ]
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2 of 5 stars
Detroit, MI
24 Aug 2008

after looking at a movie very late decided to sleep in Ann Arbor -but was in a for surprise. From the outside it looks nice and inviting but on entering the room it was very musty and bare-disappointing. TRY THE HOTEL ACROSS THE STREET! At least it they are cheaper if you just want to a sleep for a few... more

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2 of 5 stars
London, ON
4 Jun 2008

We stayed one night June 1, 2008. This place needs a lot of help with the rooms. We you first walk in and see the lobby and pool area you think this is going to be very nice. Not so. The first room we were given stopped me in my tracks as soon as I opened the door. The carpet... more

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2 of 5 stars
Homer Glen, Illinois
12 Feb 2008

We arrived and the room had no heat. Took an hour to get the heat going, with the assistance from the front desk. About 12:30 am, after our children were long asleep, the heat stopped working again. We were without heat until morning. The front desk did give us a partial credit. It's an older hotel and needs updating, badly.... more

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3 of 5 stars
Santa Fe, New Mexico
24 Aug 2007

I used to live in Ypsilanti and saw this motel many times. When going back to re-visit, i thouht I'd stay there; since it is so convenient to both Ypsilanti and Ann Arbor. The staff was helpful and they had a nice pool area; but the hotel is in bad need of a paint-up and touch-up. It had a general... more

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2 of 5 stars
Bear Lake
27 Jun 2007
2/2 found this review helpful

Booked through the choice hotel site. This was a free stay due to points I'd accumulated through previous stays. Had a room w/ 2 beds and a sofa sleeper. I'd requested a rollaway also. I arrived very late and upon check-in was told there would be a charge for a rollaway. While I understand this to be correct for a... more

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2 of 5 stars
waterford, mi
29 Mar 2007
1/1 found this review helpful

We had to find a reasonable place to stay for our girls basketball team for a tournament at EMU. Comfort Inn gave us a good rate and the employees were all VERY nice!! We had exceptional service while we were there and they put up with the rowdiness from our teenagers! The rooms seemed clean, but in much need of... more

Only So So
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2 of 5 stars
Phoenix
19 Apr 2006
1/1 found this review helpful

Room was clean but stark and the furnishings were very old. No desk, just wobbly pieces of wood that were supposed to pass as a table. Room had a really strong unknown chemical smell that did not dissipate and ultimately gave me a head ache. Front desk staff were efficient but not come across as friendly. Must admit it was... more

Management response from
belltowerhotel, General Manager

The Comfort Inn and Business Center is under new management and ownership. We pride ourselves on our guest services and are planning an extensive renovation and redecoration project. We are in the process of hiring interior designers and engineers to review the scope of the project. We expect to start the redecoration project later this year. We are also replacing...

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5 of 5 stars
Boca Raton, FL
3 Oct 2005
2/2 found this review helpful

Comfort Inn Ann Arbor was a delightful place to stay - nice people, clean public areas, quite room, friendly staff, LOVED IT!!! more

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1 of 5 stars
cincinnati Ohio
15 May 2005
0/2 found this review helpful

During the year of 2004, we stayed here to attend the University of Michigan graduation. The bath in our room was dirty(see the pictures). The manager was called but nothing was done. We could not leave since all of the hotels in the area were full. I later wrote Mr. Ledsinger, President and Chief Executive Officer,about the conditions. I did... more

2/3 found this review helpful

This hotel was average for the price and very close to all in AnnArbor. The staff was friendly and room was large. more

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Quality Inn & Suites Ann Arbor Also Known As

Address: 2455 Carpenter Road, Ann Arbor, MI 48108