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Hampton Inn Ann Arbor - North


Hampton Inn Ann Arbor - North
Hotel class 2 of 5
2300 Green Road, Ann Arbor, MI 48105
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Traveller Reviews

76% Recommend
3.5 of 5 stars 30 reviews
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5 of 5 stars
Rochester Hills, Michigan
10 Jun 2009 | Trip type: Couples

Very nice hotel. Staff was friendly and helpful, rooms and premises were very clean and well maintained. The pool and hot tub were sparkling clean. The location was convenient to University of Michigan North Campus, with plenty of shopping and amenities close by. Our room was completely quiet - I never heard another person. I would definitely stay here again. more

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3 of 5 stars
Georgia
29 Jan 2009 | Trip type: Couples

Serving staff at breakfast and housekeepers went above and beyond the call of duty in accommodating our needs. Desk staff was efficient but otherwise neutral in their friendliness. Bed was extremely comfortable and room was quite clean, although the carpet was badly stained. We were disappointed that the room was so small. The bathroom was small and had very little... more

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2 of 5 stars
Richland, Michigan
14 Jan 2009 | Trip type: Couples

My wife and I booked and stayed in a king room recently for a hockey game. I could see where the room had been updated (and our friend mentioned it had been updated since last time there). But unfortunately the room was not clean, which is the thing that bothers me most about hotel rooms. There was a half of... more

Management response from
JennaSmithGM, General Manager

Thank you for taking the time to provide us with this feedback. I am extremely sorry you experienced this inconvenience during your stay. I would be happy to refund you for your stay; we do expect all of our guests to be 100% satisfied during their stay with us. Please contact me directly at the hotel so I can assist...

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2 of 5 stars
Ann Arbor
30 Dec 2008

This hotel's common areas were dirty. The hallways were littered, the litter bin in the lobby was overflowing, the courtesy food area was picked clean, and the pool area was a disgrace. The room was small, the bathroom tiny. Really not up to to the better Hampton Inns. We think the Baymont on Carpenter Road is a better choice-- we... more

Management response from
JennaSmithGM, General Manager

I appreciate you for taking the time to provide us with this feedback so we can provide better service for our future guests. I can you assure this is an isolated incident and not a typical representation of our hotel. Please contact me directly at the hotel so I can discuss refund you for your stay.

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5 of 5 stars
Charleston, SC
16 Oct 2008

Stayed here while visiting our son at the University of Michigan. This hotel was very close to everything; easy off and on from US 23. Our room was spotless, comfy and quiet. There were water bottles waiting for us - even a bag of fritos! The complimentary breakfast buffet was well stocked and had a wide variety of food. We... more

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5 of 5 stars
Michigan
9 Sep 2008

We have stayed at the hotel several times both on business and pleasure. It is highly recommended. The rooms are clean, the beds are wonderful, the pool is inviting and the staff helpful. more

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2 of 5 stars
Poughkeepsie, NY
30 Aug 2008 | Trip type: Couples

Sure, it's clean and the beds are comfortable. In four stays, the longest eight nights, the ice bucket was never emptied of water the next day, coffee packets are irregularly replaced after use, front desk is uninterested in guests, and the breakfast runs out of basics for days (fruit or rice, for example); sometimes USA Today isn't delivered to the... more

Management response from
JennaSmithGM, General Manager

On behalf of the entire staff at the Hampton Inn Ann Arbor North, I would like to apologize for the inconveniences and discomfort you encountered during your stay. We do have a 100% Satisfaction Guarantee at our hotel. Please feel free to contact me directly at the hotel and I would be happy to refund you one night's room and...

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5 of 5 stars
Michian
25 Jul 2008 | Trip type: Family

Another great Hampton! Nice clean room with a big bathroom. The bed and pillows were the best! Applebees is right next door, which was nice. The staff was friendly, and I really liked the location of the hotel. A+! more

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4 of 5 stars
Houston, TX
15 Jun 2008 | Trip type: Business

Comfortable hotel for a business stay. Stayed on 2nd floor away from elevators. The smell of stale smoke hits you as soon as the elevator opens - not sure why since it looked to be a non-smoking floor - but I had no smoke-smell issues in my room. Beds were comfortable and the room featured a huge tv and nice... more

Management response from
JennaSmithGM, General Manager

Thank you for sharing your positive feedback. I would like to apologize for any discomfort you had due to the smell of smoke during your stay. We do not allow any smoking on the second floor of the hotel, unfortunately all guests do not respect this policy. We hope you will return to our hotel during your next trip to...

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2 of 5 stars
Toronto
3 Jun 2008

The stay itself was as expected. However, the staff made a billing mistake and charged my card for the stay of another person from the group we belonged to. When contacted afterwards to sort this out, the billing manager offered no apology. Instead she suggested that I myself contact the other person and ask them to contact the hotel billing... more

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Hampton Inn Ann Arbor - North Also Known As

Address: 2300 Green Road, Ann Arbor, MI 48105
Ann Arbor hotels Hampton Inn Ann Arbor - North
3.5/5.0
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