The front desk staff was over the top friendly and helpful, great value on room also. I would stay there again, very close to palace for events. Great breakfast also, and 24 hour food items available at front desk! More

I liked this hotel. The staff were very friendly and they are clearly trying for the "affordable upmarket' look. The breakfast was great. Only problem is the said a 2 double bed room with a sofa bed is big enough for 6. It's not. The double beds are more like a full sized bed. The bathroom is also a bit... More

We've stayed here several times - mostly for concerts at the Palace or when visiting family in Clarkston. Not a far drive from the Great Crossing Mall or Palace or Pine Knob for that matter. Great service, clean rooms, nice & big rooms with a couch & wet bar. More

Exceptional level of service by front desk at check in and during entire stay. Exceptional service by Sharon who should be commended on personal touch and superb level of personal service which in very unusual at a local hotel chain. Pleasure to deal with and made a huge difference in the short, overnight stay. More

This was my first stay at a Hyatt Place hotel, but my 2nd hotel stay in as many days. The night before I was at a Fairfield Inn in Saginaw, Michigan, booked by someone else.Their price was $110 per night for an "okay" room. This stay I booked for $80 and was not expecting anything better than the previous night.... More

Stayed at this hotel in November for Black Friday shopping trip with 3 other ladies. The hotel is very clean and well managed. Great service for breakfast in the morning (which was included in the price). Beds were comfortable, and the room was well kept. Relatively modern. Toiletries were a little scarce, especially with 4 ladies staying in the room.... More

We brought our cheer team to stay here after their meet. It was perfect. The rates were great. The location was great and easy to find. The real bonus was that we ordered pizza and got to use the lobby dining area to meet and eat. The hotel let us use their plates and silverware. We didn't have to try... More

I stayed there this summer the accommodations were ok the toilet was loose as if it were going to come out of the floor. The elevators smelled, and one of the cleaning staff helped themselves to some of my clothes. I checked out and remembered a whole hour later that I left an outfit behind hanging in the bathroom, I... More

Stayed at this hotel on December 23-24/2011. Hotel & room were very clean. Front desk was very helpful & accomodating with respect to directions etc. Staff were very friendly. Rooms were spacious & beds were very comfortable. 42" TV with lots of available channels. Complimentary breakfast was adequate. Would go back to this hotel. More