My family of 4 stayed at this hotel on a long road-trip. I must say it was very dissapointing. Below is a letter I wrote to AmericInn that was forwarded onto the general manager since they are individually owned franchises. It has been 3 weeks and I have not heard a response from him.
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To whom it may concern,
My family and I stayed in room 124 at the AmericInn off of I-90 in Albert Lea, Minnesota last night. Based on our experience there, I am writing this letter to express my displeasure with several items. They are:
· The room was very cold upon arrival. The AC was on maximum, and although the outside temperature was about 90, the inside was closer to 60. It took several hours for the temperature to become comfortable throughout.
· For a "king suite with a sofa bed" the room is extremely small when compared to other chains "suite" style rooms.
· The windows were stained...
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