This hotel might look nice from the outside, but the inside is an entire mess! It seems as if it is in the middle of construction. The rooms are quite nice, and you have a great view on the Titicaca Lake. Though these facts can't really make up for the incredibly lousy service and the unbelievably unfriendly staff! It seems... more

Nice rooms, but horrible service. We tried the Mirador because it was in a prime location and next to the bus stop (there is no central bus station). They initially asked 140 bolivianos for two people, but dropped to 100 without any hassle. However, we asked if they had heat, and they said yes. After climbing to the sixth floor... more

After agreeing on a price and staying for 3 nights, The nice view didn’t compensate for the toilet and shower problems. Unfortunately my girlfriend was too sick to change hotels. On checkout 3 staff at the front desk threatened to take our bags if we didn’t pay the new price, Literally double originally quoted! I argued with them for half... more

We were nearly ripped off when reserving this hotel - don`t pay anyone except for the hotel itself! The location is excellent - right on Lake Titicaca and the bus from Puno will drop you outside. However, we were very disappointed with the state the hotel is in - mouldy walls, cracked (and dangerous looking) ceiling in the bedroom, missing... more

Ubicacion frente al lago. Servicio pesimo, un tal Ismael, no tenia pinta de ser el dueño, desastroso. Desayuno regular. En... more

Más allá que la limpieza del baño no fuera perfecta, que no tuviera ascensor (lo más molesto), nuestra habitacion triple... more