service is excellent & all employees are willing to help with a smile. languages is a hurdle but we manage. more

Feb 15-18, 2009, Sheraton Dongguan Hotel, Room 2225, rmb 780 / night +15% surcharge, breakfast not include. Breakfast rmb 95. Hotel is very well decorated with class. Rooms are spacious. Charge me 60 to get online. Yuck. What a lousy 5 star hotel nickel and dime you to death. You can take your laptop across the next block street (from... more

Pros: The room (mine was on 21st floor) was spacious and nicely decorated and the bed the was comfortable. The bathroom was also modern and spacious. Housekeeping does a great job each day. Breakfast (included with $10 extra w/ room booking) had a large selection of eastern and western items along with fresh fruits, milk, juice, etc. There are also... more

The Sheraton in Dongguan is average. They did upgrade me to a great room but there were other issues, WI FI was only available in the lobby lounge which was immensely irritating. The other irritating thing was that the UK adaptors that work everywhere in China did not fit in the wall sockets - strange and a bit of a... more

I stayed at the hotel for 2 nights in July 2007, during a 4 week business trip to China. The hotel is expensive compared to other Chinese brand hotels and the extra price is not justified. I ate in Luigis Italian restaurant which was good and the breakfast was standard buffet style. The staff speak reasonable English, but a smile... more

Honestly, I am shocked by all of the rave reviews I have read regarding the Dongguan Sheraton. I have stayed there 4 x’s now – obviously, not at my request. I absolutely dread staying there. Upon 1st glance, yes, it looks like a safe haven amongst the factories of Dongguan, China. Beware, initial looks can be deceiving! A co-worker contracted... more

Stayed at the Sheraton Dongguan recently. Upon check-in, observed that the front desk staff spoke English reasonably well, but were quite slow in their dealings with guests. Some seemed to be new and not fully trained. Further, some of the concierge staff seemed to be a little lacking in English skills. The Sheraton was expensive compared to most other hotels... more

The recently opened Sheraton Dongguan is yet another example of Sheraton excellence. The rooms and service are nothing short of luxurious; tuned for the business traveller that has just spent the day in a less than pristine industrial environment. Free internet access, large and well-lit desk, fabulously comfortable beds and a bath big enough for my 6'2" frame are just... more

I loved walking into the foyer. It is absolutely massive considering I just came from Hong Kong where space is a premium whereas here in China they seem to have it to burn. Although most staff are limited in english they certainly give it a go and you will eventually get through what you are trying to say. There is... more