Since this hotel opened I have stayed here no less than 5 times a year for 5-10 nights at a time. This hotel is in a great location for the business traveller who needs to be either in Shenzen, Dongguan or any area around there. The service is outstanding and the hotel rooms are huge. After staying at several other... more

Wow! First Class Place - relaxing and restful! Beautiful Surroundings and pool. Incredible staff! First Class all the way - balconysa on room, let you enjoy the outside - nice get away if you are working at, or visiting nearby factories more

The environment was very quiet and my family felt really relaxing throughout the whole stay. Although the child pool was contaminated due to heavy rain, the main pool was not too deep and my children enjoyed a lot. The excellent service particularly the concierge staff made a special arrangement for us to pick up the cross boundary bus back to... more

Loved this place. Room was spacious, modern, clean and gorgeous. Adored the bathroom. Comfy king bed. Very gracious staff. Free Internet access. Lovely views from the room. Very quiet and out of the way. Fabulous landscaping and paths. Wen t to the spa and had a massage...see my tip below for a funny yet embarrassing story. Massage was just okay,... more

I usually do not complain about hotels when I am on a business travel, but this hotel is missing alot !!! Staying and loving Sofitel chain, Royal Lagoon in Dongguan is exception, and not in a good way. Room is spacious, Internet connection is good. The location is OK, staff is unexperienced, not attentive and unpolite, check in procedure is... more

I stayed at this hotel about two years ago for two months and had an incredible experience there and have been visiting periodically ever since but have to say that the hotel has gone WAY downhill since Sofitel took over from the local management...whoever is running the place is asleep at the switch...rates have gone up, service has gone down,... more

I have stayed in this hotel 3 times in 2005 - the last stay had some problems. The hotel is nice but the service from the staff and management bad. All guests were send away in the day time for 10 hours because of security reasons - a minister from Beijing came and wanted the hotel by him selves!!!!! The... more

Travelleing around the world over the last 7 years I have had the pleasure to stay in some of the worlds best hotels. However the Royal Lagoon in Dongguan takes the prize for what must be the best hotel I have had the pleasure to stay in. Set in what can only be called unique grounds you are immediately taken... more