I have to admit, the price is good. However, the service is poor. I asked for an extra blanket and the receptionist, a man by the surname of Luo, told me, "No." Not "Sorry madam, we do not have any extra blankets," or " No, I'm sorry." Just "No." I had spoken to them in Mandarin, perhaps this was why... more

Really a good hotel, friendly staff with good English speaking. They have sofa bed in the queen size bed room, it can be open for extra bed, only charge CNY68 more, but not in twin beds room, no space for this sofa bed. I spend 2 nights here, everything was fantastic. The room rate is reasonable and superb value. more

dear all i m travel agent from india i have group of 35 pax and we stay with holiday inn express luohu but experience is very TERRIBLE bcoz they ppl don't want to understand any thig. and they don't have extra mattress in room i don't know how they are running such a big hotel big name !!!!!!!!!! and i... more

Once the taxi driver found the hotel, even though I had the address written in Mandarin, my 80 yr old mother-in-law and myself felt safe and comfortable in Holiday Inn Express. Reception staff were courteous, had patience and could give info we needed. Room was #1318, standard twin - really well designed shower/toilet area with curved frosted glass - kept... more

Well This hotel is not in a very nice place, the taxi could find it with the address in chinese. The reception was not friendly, and like with other holiday inn express they tried to charge us a different fee than the one on internet. So be aware in china about that. The Good: - Clean rooms and bathrooms. -... more

Several taxi drivers had no idea where this place was, but otherwise hotel good and clean. Funny smell throughout the whole place - not sure what it was. You do get used to it though and otherwise this is a really good hotel. Staff spoke English. Business centre gives free internet if you haven't a computer. If you do have... more

I booked online with Priority club membership for a party of 3 adults expecting that the sofabed would easily work for my 17 year old. On check in i was told that it was an extra 100 yuan to have the bed made up, which was not signalled on the site. I declined and they transferred us to a twin... more

This is a decent place with very comfortable beds, but you'll need to take a taxi anywhere as it's too far away from the subway/shopping district on foot. Breakfast was pretty bland, but acceptable. One can definitely do better for the price/location; however, you won't go wrong either if you do stay here. more

Great hotel to stay at for shopping in Shenzen. A quick cab ride from the station (cabs are cheap). Just make sure to email the hotel for a map in Chinese. Hotel is very cheap and there is a McDonalds close by. I was very happy with my 3 nights there and the free internet also helped a lot. more