was central to lots and the train station which made shopping really easy. the staff were lovely and the room was awesome. more

This hotel was my first stop in CN during my trip, but arrived late and stayed only one night. Then in my way back I decided to stay 3 nights. The location is very convenient is right next to the train station, bus terminal, subway station and the HK/CN boarder. All of these within walking distance. The room and bathroom... more

Not so sure whether this hotel is the best in the area or not, as Shenzhen itself seems a bit shady. Best Western is not a 5 star hotel. It's decent. Rooms were big enough, bathroom big enough, but nothing spectacular. Design is unremarkable, view unremarkable. A good thing I can say about the rooms were the beds. Mattresses and... more

Typical mid-range Shenzhen hotel let down by terrible service. Most aspects of the hotel were adequate, and the price was reasonable, cheap by international standards but standard for shenzhen. Usual 4 star facilities etc However the service was awful mainly due to the incompetence of the staff and the fact that most do not speak any English. This would be... more

I read the reviews here after I had stayed at this hotel and agree with some comments and not others. Firstly, this is NOT a 5 star hotel by any normal classification and indeed the rate for the room should tell you that. Just compare the rate at this hotel with say the SZ Shangri La, it's like comparing apples... more

i stayed one night at felicity hotel during my trip to shenzhen. The atrium lobby was grand but looked old. The check in process was smoothly (with help from our tour guide). We stayed on superior room that quite old but clean. One things that attracted me is the hotel provides each room with a condom!! This is the first... more

Loved this hotel. Right across the road from a major rail station (although we didn't use it!) and a huge 4 storey shopping market/mall. Hotel rooms were very well appointed. We stayed on the 23rd floor - amazing views! Glass lifts too! Great buffet breakfast. Very comfortable. Close to Mcdonalds and other great shopping places. (visit Dongmen! mind boggling huge... more

I booked this hotel with view to staying somewhere close to the shopping area a short stroll away (the shopping "experience" is something that I could write a journal about - that was way different with all the touts hanging on to you - beware it is not a relaxing experience). After I booked the Best Western Shenzhen Felicity Hotel... more

Myself and a group of students stayed here for two nights this June. I was thoroughly disappointed. The rooms were very old and not in great condition. The window in our room was leaking and it didn't feel very clean, especially the bathroom. The hotel also only gave us one key per room, which was a hassle to keep track... more