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Four Points by Sheraton Shenzhen Hotel Reviews

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Four Points by Sheraton Shenzhen

4.0 of 5
No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China (Huanggang Port)
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598 ¥ (RMB)
Four Points by Sheraton Shenzhen
144 traveller photos
Ranked #24 of 1,571 hotels in Shenzhen
4.0 of 5 stars 408 Reviews
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408 reviews from our community

    Trip type
Traveller rating
    118
    218
    59
    8
    5
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Dubai
Top Contributor
66 reviews 66 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
26 helpful votes 26 helpful votes
“supert property.”
4 of 5 stars Reviewed 17 May 2013 NEW

I booked this hotel on the internet. As I was travelling from Hongkong by taxi I prefered to stay here as it is very near to the China entry point. The hotel is beautiful, clean andthe food is very good. Plus point everyone spoke English in the hotel. Will surely like to stay there. Had dinner in the western restaurant... More

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Providence, Rhode Island
Top Contributor
67 reviews 67 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
10 helpful votes 10 helpful votes
“Business hotel near the free trade zone”
4 of 5 stars Reviewed 26 April 2013

I stayed here for a business trip and this was my second stay. I have stayed in a few Four Point's in the US, all of which have been in pretty aged conditions. This is hotel is nothing like that at all. This is a new hotel with a very nice feel to it. The service is great - if... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
28 April 2013

Dear Reslimpan, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. We are pleased know your feedback regarding our great services, tasted food, convenient location and comfort room, thank you. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile... More

Seattle, Washington
Top Contributor
50 reviews 50 reviews
45 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
“Good alternative to a night in Hong Kong”
5 of 5 stars Reviewed 6 April 2013

Stayed here two nights going in and out of China (Guangdong). It was a good choice, rather than going into Hong Kong for the evening, then following practically the same route the next morning into China. My flight arrived at 19:00. Took the Airport Express to Kowloon, the Tung Chung MTR line to Nam Cheong, the West line to Hung... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
16 April 2013

Dear Kent W, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service. Mr. Kent W, our sincere thank in advance for your kind effort and we looking... More

Bethlehem, Pennsylvania
2 reviews
“The BEST!”
5 of 5 stars Reviewed 29 March 2013

Dear Traveller, If your considering a trip to Shenzhen or Hong Kong, do not look any further. The Four Points in Shenzhen has it all.. location, great Rooms, friendly knowledgable Staff and delicious Food. The overall feeling from the staff could be the best I may have experienced in China, including some of those fancy 5 stars in Shanghai and... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
1 April 2013

Dear Larry, Thank you for your comments regarding your repeat stay with us. We appreciate you choosing our hotel when you've first time came to China. We were pleased to read of your feedback regarding great services and nice food , thank you. My team and I are proud to have made your stay in Shenzhen a memorable experience. Once... More

Wellington, New Zealand
Top Contributor
144 reviews 144 reviews
68 hotel reviews
Reviews in 63 cities Reviews in 63 cities
52 helpful votes 52 helpful votes
“Consistently excellent”
5 of 5 stars Reviewed 16 March 2013

I stay here often and have writtten reviews on this hotel before so haven't written a new one lately. However, seeing I've just finished writing reviews on the hotels that i've stayed in on this trip in Saigon, Phnom Penh, Taipei, Hsinchu and Taichung, I thought I may as well reiterate my favourite hotel in China. Without exception, the service... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
20 March 2013

Dear RayC888, I would like to thank you for your recently stay and spent valuable time to give us your valuable comments. I was very pleased to learn from our guest satisfaction survey that you rated us, even though we may have succeeded in meeting your expectations this time, esp. for nice staff, comfort room and good location, we will... More

Shanghai, China
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Great Value for Shenzhen”
4 of 5 stars Reviewed 15 March 2013

Had to attend a meeting in Shenzhen at this hotel. Was pleasantly surprised. Price was very good and ammenities of hotel made it a very good value. Liked the gym, rooms were nice, food in restaurant okay. Service by staff very good. Forgot a couple of things and staff quickly help me out.

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
20 March 2013

Dear Pat P, Thank you for sharing your stay experience. It is wonderful to hear that you enjoyed our room, gym, restaurant, services and had a relaxing stay with us. I very much appreciate your comments and look forward to welcoming you back to Four Points by Sheraton Shenzhen soon. Warm regards, Bryan Cheong General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“My choice for future trips”
4 of 5 stars Reviewed 15 March 2013 via mobile

In short, I couldn't have asked for anything better for my business trip than what Four Points Shenzhen has to offer. It was my first ever trip to China and I was a little worried about making my way to this hotel as I was flying into Hong Kong International Airport and had to make my own way into Shenzhen.... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
19 March 2013

Dear SiowLing, Thank you for your comments regarding your repeat stay with us. We appreciate you choosing our hotel when you've first time came to China. We were pleased to read of your feedback regarding great services, nice restaurant and comfort room, thank you. Next time if you would like to take shuttle bus, please call us to book it... More

Palo Alto CA
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
“Solid four points for the Four Points”
4 of 5 stars Reviewed 14 March 2013

Solid four points for the Four Points in Shenzen - not perfect but just fine for a pleasant business stay. My room in the West tower was spacious, clean and equipped with fridge, ironing board and tool, the usual utensils, bamboo-made shoe horn, cloth brush, W-LAN, multiple power outlets in different formats, flat TV with international channels. The internet was... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
18 March 2013

Dear BruderLustig, Thank you for taking your time to provide a wonderful review and choosing to spend your time with us at Four Points by Sheraton Shenzhen. I am naturally delighted to know that you enjoyed everything from wholesome breakfast to facilities we provide. My team and I are proud to have made your stay in Shenzhen a memorable experience.... More

Stuttgart
Top Contributor
75 reviews 75 reviews
61 hotel reviews
Reviews in 43 cities Reviews in 43 cities
33 helpful votes 33 helpful votes
“Great Hotel close to KCR”
5 of 5 stars Reviewed 7 March 2013

I was for 2 nights at this Hotel. Shenzhen is China. We all know that people don't speak easy english. Everybody did there. Its also SPG member hotel. I checked in within less than 5 min. The concierge gave me all the information i asked for. I even asked for DVD player which was brought prompt to my room. I... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
11 March 2013

Dear Worldtraveller1900, Thank you for your comments regarding your repeat stay with us. We were pleased to read of your feedback regarding great location, nice room and good services, thank you. we look forward to the opportunity of welcoming you back to Four Points by Sheraton Shenzhen. You're in for a great stay. Warm regards, Bryan Cheong General Manager More

Durres
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Extraordinary”
5 of 5 stars Reviewed 10 February 2013

Been here during a Business trip 3-4 years early, My partner arranged it for 190 $ night, The room was spacious,High Grade Amenities and some special in Toilet, Music on Toilet room and No Toilet Brush Cleaning,,,,,,,,,, The Real gentleman must not clean the Toilet,,,,,,,Restaurant was better ever seen and tasted in my life travels, waiters service also. Does exist... More

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fourpointsshenzhen, General Manager at Four Points by Sheraton Shenzhen, responded to this review
16 February 2013

Dear DerinDurres, Thank you for providing such wonderful and comprehensive feedback from your recent experience with us at The Four Points by Sheraton Shenzhen. My team and I are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at the The Four Points by... More

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Additional Information about Four Points by Sheraton Shenzhen

Also Known As:
Four Points By Sheraton Shenzhen Hotel
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Sheraton Shenzhen
Four Points Shenzhen
Shenzhen Sheraton
Shenzhen Four Points
Address: No.5 Guihua Road, Futian Free Trade District, Shenzhen 518038, China
Phone Number:
Region: China > Guangdong > Shenzhen > Huanggang Port
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 1,571 hotels in Shenzhen
Price Range: £
Hotel Class:4 star (4*)
Reservation Options:
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Four Points by Sheraton Shenzhen
No.5 Guihua Road, Futian Free Trade District
Shenzhen 518038
China
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