The hotel is generally of high standard but 2 key issues: 1. it is about a 40 minute drive to downtown during daytime. The hotel is located in Nanshan district that is under development, next to land border crossing with Hong Kong. Not much going on in Nanshan. 2. No Chinese restaurant in hotel, except private rooms! the landlord also... more

Definitely the best Hotel in the Area. Clean, big rooms, polite staff and best of all you can go outside without being bothered at all. There is a concert Hall, cinema, restaurants and shops all inj easy walking distance. It is close to HK border and they do a very good shuttle bus to HK airport at a very reasonable... more

Stayed on the executive floor, and the room/bed was more than ample for 2 adults and a 4 yr old. Executive floor was a let down. No champagne or Scotch whisky and evening food was dire. Morning breakfast at the buffet on 2nd floor was great at first,but became very repetative after 2 weeks. Good Location for big coastal city... more

This hotel was the best of a tour I did in Asia. - Great and relaxing rooms: Big, high ceiling, nice decoration, excellent bed. I felt like a king. - Nice view on the area - Excellent breakfast with a large choice. - Nice staff Nothing negative to say, this hotel is very professional. Unfortunately, I didn't have time to... more

stayed here for 1 night coz had an early flight to catch from Shenzhen airport, it takes about 20-30 minutes to get to the airport and the Shenzhen airport on a Sat at 7:30 am is quite chaotic so get there earlier had a car pick up from Lo Wu train station, had a great conversation with the driver &... more

I stayed at Kempinski for 3 weeks, while looking for an apartment in Shenzhen. When your at a hotel for that long, it can get uncomfortable and you will start to see the inconsistencies in service. Not at this hotel! HOTEL: I LOVE this hotel! The service is outstanding, the hotel is gorgeous, rooms were super clean, turn down service... more

I have just returned from a three-night stay at Kempinski - Shenzhen at Nanshan District. The hotel is within the newly developed business district of Shenzhen and many overseas guest originally came from rather than local residents. The vicinity is not so wonderful since it is surrounded by residential flats, though tranquil and probably Shenzhen's quiet surrounding area night and... more

Kempinski is a very new hotel,nice toilet,good equipment.But I noticed that they are more friendly and with more smiles toward westerners,if u r yellow faced,don't expect much attention from them.Price is fair,but without breakfast,a pity.Definately worth staying for several nights. more

There is just nothing better than service in Asia. From registration to check out, all was first rate. I did not even have to summon my own elevator. The room is nicely appointed with marble and granite. High thread count sheets make for luxurious speeping. I would definitely stay here again. more