Stayed at thus hotel as part of a two-day tour to OCT East theme park. The most standard rooms are quite spacious at 31 sq.m with a Mercure amenity kit (quite basic and the usual shampoo, toothbrush, comb etc.). The hotel sits next to Zhuzilin Metro station and behind it is a police station. Then infront is a busy road.... more

enjoyed the hospitatlity as this is my fourth visit to this hotel. found few improvements in the lobby area but the room was a disappointment. there was no sofa in the room though mentioned and was available during my last visit. they have a problem in updating a-club reward points and mine were updated for the last trip after several... more

The rooms are very clean and the view from our room was amazing. The staff is very courteous. It's very close to a metro station, which made things so much easier, especially since it is so hot outside in the summer. I enjoyed my stay in this hotel. more

This is a nice hotel, but far from the advertised 5-star. Orignally I was given an occupied room. The housekeeping staff mysteriously stopped cleaning the room halfway. Rooms larger than normal, but ammenity kit was 3-star. Nothing objectionable, but the reason the rate is low is because this is not upscale. Chinese restaurant is ordinary in a city of some... more

Plus- Check in/out was a breeze. Helpful conceirge. Booked 2 deluxe twin room with a lovely bay view. Requested for adjacent and connecting room but none were granted. Were allocated on the same floor rooms away. Lovely interior decor and plush sofa bed and lightings. Rooms were huge. Lovely beds. The bathroom have separated tub and shower tray. Complimentary newspapers... more

I stayed here for 5 nights in the beginning of April 2009. The reservation was made through the Accor hotel website. I booked a superior queen bed room including breakfast and complimentary internet access as well as daily newspaper, working out to about RMB 3300 all-inclusive over the 5 nights. I had a bit of a difficult experience getting to... more

The room was standard 5-star hotel and very clean. Our room was very large and there was a large space between the bed and the window for kids to play on the carpet. However, I found the room was lack of lighting. The bathroom was flooded from the shower water and you have to use your imagination to create a... more

I stayed at the Oriental Ginza in Shenzhen for 2 nights during a business trip, and it was better than I expected. The staff was very helpful, and the room was clean and comfortable. The breakfast buffet offered plenty of options for even a picky western food only eater like me. The tv system must have been updated, because I... more

I have been staying at this hotel almost full time for more than 6 months. Rooms are spacious, comfortable and clean. Staff is friendly, responsive and very accomodating. As noted in other reviews, the hotel is right next to the Zhuzi Lin metro station and Shenzen's metro system is excellent, modern and clean. Hotel has an excellent health club facility... more