We stayed at the Ritz-Carlton Sanya for 2 nights in Aug 09. A firework outside lobby area at Saturday night... Fantastic. Overall, we found that the room, food, beach and resort area is better than Banyan Tree Sanyan except the service. Rooms: We have stayed in a Mangrove Pool Villa. Clean villa/pool with huge bathroom & far green view....so enjoyable... more

I was warned by a number of people, but a friend wanted to have her birthday there, so I went. Even though I already had low expectations, I was still very disappointed. Firstly, you're paying high-end prices, but you're getting middle to low end quality. Like many places in China (other than Beijing and Shanghai), the concept of customer service... more

I just to express my huge disappointment to this hotel. I want to book a villa in order to celebrate my birthday in a month time. I have called and sent two emails to get more information. After 48 hours, no response. Today I called and asked for the GM. My calls have been forwarded to the secretary who seems... more

we just came back from a one week trip from ritz carlton and I didn't expect too much because of quiet a few negative reviews. but it turned out to be one of our best holidays. we stayed at the one bedroom villa, which was very nice. but the surprise came with the children friendliness at ritz. you can't find... more

Large, indescrete hotel that does little to separate itself from the crowds. Will have to pick up its game if it is going to compete with new hotels such as the coming St. Regis. Rooms are large and clean but un-inspirational decoration and poor overall design does little to make the hotel appealing. Service: staff try hard but could do... more

We stayed at the Ritz Carlton Sanya for a week in May 2009 and found it was everything a Ritz Carlton should be. After experiencing the less than stellar Ritz Carlton in Bali I was very pleasantly surprised by this place. The resort itself is absolutely stunning and miles above anything else on Yalong Bay. We booked a Club room... more

The Ritz is probably the nicest in the bay. The rooms are large, the bed is comfortable and the towels and bed linen are clean. There is a huge choice at breakfast which is presented very well. That's about all I can say that is positive. The hotels in Yalong Bay are all part of a cartel with the Ritz... more

Ok, so perhaps it was not entirely as terrible as the title, but read on to find out what I mean. My wife and I stayed at the Ritz Carlton-Sanya over the May Day long weekend. Overall, it was an enjoyable four days in Sanya, but our experience at the Ritz did not meet our expectations. Bad part first: For... more

We stayed in the RC for 10 days in March, after shopping trips to Beijing and a couple of days in Macau. I have worked and holidayed in SE Asia extensively over the years, and this vacation was one of the most relaxing we've had. A word of caution here. This is not a vacation for the adventurous or easily... more