Simply not what I expected from Banyan Tree, especially given its high reputation and price bracket. Good points - nice grounds, layouts and staff attitude; Bad points - villa pool had alage on tiles, insects and other debrs in the water. The gardens were neglected and also had algae on the paths. Adjoining dead pools are breeding grounds for mosquitoes.... more

If this resort wants to make it the coming years and compete with the other five star hotels in Sanya, the'll have to start looking first how the other do it. Yes, these are private villa's but they are not so private because in some of them, other people can look inside the gardens. The staff is friendly but don't... more

Before visiting the BT in Sanya I read many of the reviews on this site. I gotta tell ya, some of them are missing the point of this place. The grounds are impeccable and beautifully designed. The common spaces allow the sense of relative privacy and there is never a sense of crowding. The dining rooms are equally spacious and... more

it was our first experience with the Banyan resort so I must say the family (of 7) were pretty impressed with the beautiful villas and the private pools (we occupied a 2-bedroom and a single room pool villas). i do agree that there weren't a lot to see in sanya but since we were a group of decent size and... more

1. Upon arrival at Sanya Airport at around 8:30 pm, we (2 adults & 2 teenage children) were hounded by intimidating looking taxi drivers soliciting for business. I called Banyan Tree Sanya (BTS) to arrange a hotel limousine to fetch us on an emergency basis. By 9:00 pm, Sanya Airport closed for business, and switched off all lights in the... more

First, some context to inform the review: my girlfriend (Sydney native) and I (New York native) live in Hong Kong and travel extensively in Asia for business for our respective investment firms. We also have had the pleasure of traveling several times per year in Asia for leisure. I speak Mandarin (proficiently, but not natively), while my girlfriend does not... more

This was the first time we went to a Banyan tree resort but below our expectation overall.we went there when the hotel was still undergoing its soft opening. the hotel was evidently under-staffed. the beach was not ready to be used. the pool was dirty with lots of dead bugs in it and needed constant cleaning. This was a big... more

Hello all. I am a Canadian expat working in China. I travel often and I recently chose the Sanya Banyan Tree, on Hainan Island in southern China, as my holiday destination for my family and I. I have a wife and two children aged 8 and 10. The conditions this year for booking my holiday vacation where last minute and... more

The private villa where I stayed last fall was the most wondrous place I have ever stayed. We stayed in a private villa that include two buildings, a private pool looking out onto a lagoon, private jacuzzi, and a lotus pond. The spa/masseusse staff were the best I have encountered. All around, Banyan Tree Sanya is an incredible place. At... more