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InterContinental Sanya Resort Reviews

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InterContinental Sanya Resort

5.0 of 5
No.1 Zhouji Road, Sanya 572000, China
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InterContinental Sanya Resort
312 traveller photos
Ranked #9 of 797 hotels in Sanya
4.5 of 5 stars 201 Reviews
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201 reviews from our community

    Trip type
Traveller rating
    123
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Date Rating
Guangzhou, China
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Beautiful Hotel, Secluded Location”
4 of 5 stars Reviewed 7 May 2013

We visited Sanya for our first China get-a-way and stayed here. The hotel is build around a secluded bay with no much else around. The room is lovely with its own terrace, the pool is nice, and the 3 bar/restaurants are beautifully decorate. It is, however, kinda far from town. We ended up not leaving the hotel for the 3... More

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
14 May 2013

Dear Minnie Y Thank you for choosing to stay at the Intercontinental Sanya Resort. It is pleasing to hear that you enjoyed your room with large outdoor area and also our range of swimming pools. Our resort is located 5-10mins drive from Dadonghai the main shopping area in Sanya. In comparison Yalong Bay is located 30mins away and Haitang Bay... More

New York
Top Contributor
148 reviews 148 reviews
40 hotel reviews
Reviews in 50 cities Reviews in 50 cities
37 helpful votes 37 helpful votes
“lovely relaxing hotel-a bit austere”
4 of 5 stars Reviewed 2 May 2013

grabbed a few days beween appointments to relax. The hotel is lovely , spacious rooms , a great terrace with sofas and couches-the pools are wonderful; they meander around and its always possible to find a quite corner for a nap away from screaming kids. Shuttle service to different parts of town arranged. TAxi drivers reluctant to go up to... More

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See 3 more reviews by lgppres for Sanya
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
14 May 2013

Dear Igppres Thank you for choosing to stay at the Intercontinental Sanya Resort. I am happy to hear that you enjoyed our modern and spacious rooms with the large outdoor terraces. Our huge swimming pools that are so different give our guests a tough choice as to where they would like to refresh and relax. On another note please accept... More

Shanghai, China
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great service and lovely staff. Fun pool hopping!”
4 of 5 stars Reviewed 17 April 2013

First time holiday to Sanya, I was a bit preoccupied as it happend to be a peak tourist long weekend for chinese national holiday. The hotel is very modern and design well thought of. We signed up for club room upon arrival, which turned out to be a very wise decision. The club facilities and club pool are just lovely... More

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
26 April 2013

Dear Susan_c2000 Thank you for choosing to stay at the Intercontinental Sanya Resort. I am very pleased to hear that you both enjoyed our Resort and your time spent pool hopping. It was a pleasure to meet you and I am glad I was able to help you. I will pass on your nice comments to our team who will... More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Loved it”
5 of 5 stars Reviewed 5 April 2013

We stayed here for a short break and loved it. Sanya is becoming a favorite destination for the upcoming Chinese. This means there is lots of construction happening as Sanya aspires to be the Hawaii of the East. The hotel is located on the beach and is great for people looking for a calm location. The rooms are large and... More

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
10 April 2013

Dear ramchabi Thank you for choosing to stay at the Intercontinental Sanya Resort. I am very happy to hear that you enjoyed our spacious rooms , various restaurants and our friendly service. Our Ambassador guests are very important to us and I do hope that you and your boys will return for your next vacation. I will pass on your... More

Beijing, China
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Good for business but for vacation”
3 of 5 stars Reviewed 24 March 2013

Maybe a good choice for business, but not a smart one for family vacation. First Impression: 1. Small Lobby. 2. Bad/Good reception experience: I booked the room via an agent, who had guaranteed to me two weeks ago about my water view room, especially an extra crib for baby. However, the very minute I sat down at the front desk... More

Was this review helpful? Yes 1
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
7 April 2013

Dear richyding I appreciate your detailed feedback and apologise for our service shortfall that you experienced. Our Leadership team has thoroughly reviewed your comments so that we can improve our check in experience, housekeeping and shuttle bus service. We are using your feedback to focus and improve the care and comfort of our guest families. Thank you again for staying... More

Beijing, China
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Green and nicely designed hotel, comfortable rooms, good facilities but service can be improved”
4 of 5 stars Reviewed 18 March 2013

The hotel is located in a nice and quiet bay close to the center (not sure how long the quiet will continue given the massive construction madness that is rapidly destroying the island. Several high-rise buildings are currently under construction close to the hotel). I particularly like the design of the hotel (very green and modern) and the fact that... More

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See 2 more reviews by Edoardo A for Sanya
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
7 April 2013

Dear Edoardo A Thank you for choosing to stay at the Intercontinental Sanya Resort. I am happy to hear that you enjoyed the unique and modern design of our Resort . Also it is pleasing to hear your feedback regarding our restaurants and swimming pools.I am disappointed that you had a challenge upon check out but thankful that this was... More

Guangzhou
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Relaxing Stay in the Club Rooms with excellenct Management”
5 of 5 stars Reviewed 19 February 2013

Had a wonderful birthday at the Interconti Club. The Hotel architecture is very unusual, modern and exclusive (if you like modern Bauhaus like architecture). The rooms where excellent, clean and specious. The German Club Manager was exceptional good and attentive!. Drinks and canapes at the club where delicious and creative throughout our stay. If you like a nice beach i... More

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
21 February 2013

Dear Marius B Thank you for choosing to stay at the Intercontinental Sanya Resort.. I am pleased to hear that you enjoyed the serenity and the architecture of the Club Intercontinental. I will pass on your nice comments to Maren who was our Club Manager last May. Last year we built and installed a Beach Cleaning Net in the sea... More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Acceptable stay with a bit hiccup”
3 of 5 stars Reviewed 29 January 2013

Stayed for 2 nights with my mum at club room at 26-28/01. I originally want to book another new opened hotel, but unluckily it was fully booked. So I choose InterCon instead. Impressive pick up from Sanya airport by using a German luxury saloon. Problem arise at check in. My travel agent told me that they are contract with InterCon... More

Was this review helpful? Yes 2
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
1 February 2013

Dear Godwin_To Thank you for choosing to stay at the Intercontinental Sanya Resort. I have investigated the challenge that we had upon check-in due to the misunderstanding with your travel agent. As you mentioned this was resolved but I apologise to you and your mother for what must have been an unexpected and difficult arrival experience. We will strengthen our... More

Shanghai
Top Contributor
50 reviews 50 reviews
44 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
“I thought I knew Sanya...until I stayed here”
5 of 5 stars Reviewed 22 January 2013

I have visited Sanya 3 times previously, and each time the reality has not lived up to the expectation, probably because all of my previous stays were at Yalong Bay (Gloria, Hilton, Ritz Carlton) - which you would struggle to tell apart if you walked in from the beach/did not see the signage. The InterContinental Resort Sanya is in a... More

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Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
11 February 2013

Dear dklondon, Thank you for choosing to stay at the Intercontinental Sanya Resort. I am happy to hear that your 4th visit to Sanya and 1st time away from Yalong Bay was your favorite. With your description of the resort as "heaven on earth" I take it that you were able to relax, destress and unwind which is exactly what... More

Shelburne Falls, Massachusetts
Top Contributor
74 reviews 74 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
56 helpful votes 56 helpful votes
“What you expect from Intercon”
4 of 5 stars Reviewed 13 January 2013

I was "upgraded" as a royal ambassador to a club room. I use quotes there because while the room was certainly large and very nice, it lacked the ocean view that was on my original reservation. It seems to me that if someone specifically books (and pays extra for) an ocean view that you should make sure the new room... More

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See 4 more reviews by solarchem for Sanya
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review
1 February 2013

Dear Solarchem Thank you for choosing to stay at the Intercontinental Sanya Resort. I very much appreciate your detailed review and feedback as it allows our team to investigate and improve any areas where you were not completely satisfied. We have a wide range of rooms with different ocean views and I hope you will return so that you can... More

 
 
InterContinental Sanya Resort
InterContinental Sanya Resort
4.5 of 5 stars 201 reviews
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Additional Information about InterContinental Sanya Resort

Also Known As:
Intercontinental Sanya Hotel
Intercontinental Sanya Hotel Sanya
Address: No.1 Zhouji Road, Sanya 572000, China
Phone Number:
Region: China > Hainan > Sanya
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool
Hotel Style:
#8 On the Beach Hotels in Sanya
#9 Luxury Hotels in Sanya
#66 Best Value Hotels in Sanya
Price Range: £££
Hotel Class:5 star (5*)
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InterContinental Sanya Resort
No.1 Zhouji Road
Sanya 572000
China
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