We had two one-night stays there, booked in advance through Ibis international website. Not all of the staff speaks English, only one lady was really helpful and efficient. They couldn't find our reservations even when we showed our booking confirmations so we had to look through their papers and computer system ourselves. The rooms are very basic but clean and... More

Beware that this hotel may refuse you entry even if you have booked. This happened to my girlfriend and I after arriving in Harbin (we booked 1 month previous on the Ibis international website). The hotel insisted that we had not booked and refused our room. We had to book another hotel at an extremely expensive 1 night emergency stay,... More

My husband and I stayed 3 night during the Chinese New Year to visit the Ice Festival in Harbin. It seems all the star hotels in Harbin were crazy expensive during the Festival. We choose the Ibis because the views on TP. Good location and friendly staff at the hotel. Though the facilities and breakfast were a bit simple, it... More

We were 4 ladies who decided to add the Harbin Ice Festival late in our travel plans. All other hotels I had researched well before booking. But the reviews looked ok for Ibis and I've stayed in their hotels before. So I was only expecting a clean basic hotel. Well I did get clean & basic but.... The positives are... More

I stayed for 4 nights in December. The hotel is located at a good location, within walking distance to the russian cathedral. There is a foodcourt just next to the hotel, turn right after you exit from the entrance of the hotel. This hotel seems very popular for tourists. Occupancy was very high. The room was basic, but clean. The... More

As budget options in China go, the Ibis was good. The level of service and amenities is pretty typical of low cost hotel chains in China. You get a warm (and in this case clean) room for the night, but not much else. The rooms are basic and small, but are in fairly good condition. I've stayed in many similar... More

This is at best a 3-star outpost in the Ibis chain. On the plus side as is mentioned the rooms were at least clean for China, and mine fortunately didn't smell of smoke - although the ashtray in the room and the sign exhorting me not to smoke 'on the bed' did make a mockery of it being a non-smoking... More

The hotel is downtown. it was clean. It was a bare basics hotel. Room was ok. Beds had a pad on the box spring . It was a very hard bed. The bar area is not a bar. The vending maching in lobby has more than the bar. The vending machine had cold beer. Bar had warm beer. no ice... More

Tiny, dirty rooms that smelled of stale smoke. Requested a change but was told hotel was fully booked. Staff were borderline surly and tried their best to be unhelpful. The room we had was tiny and smelled strongly of smoke that for some reason got stronger inside the miniature plastic pod bathroom and was strongest while taking a shower. The... More