My friend and I stayed here for 3 nights. Location was perfect at the river end of the main pedestrianised street next to th eriverside park. Our twin room was OK. The beds were hard but that suited us. Buffet breakfast with good choice and great view to river was in the adjoining and plusher sister hotel. Little English spoken... more

For the location this hotel is not to be beaten. For the service - great if you speak Chinese but terrible for English. The rooms were large, we had 3 beds which fitted comfortably. Don't ask for a 2nd pillow, you won't get it. Don't use the travel agent in hotel, rip offs. If you don't expect luxury and are... more

Each winter is an ice and snow festival in Harbin where the temperature gets below -20C and the river is frozen and there is lots of snow. But it is one of those amazing travel experiences that if you have the opportunity you should do. The best located hotel is this one right on the banks of the frozen river... more

Absolutley the worst service I have ever encountered. We left a suitcase with the concierge for a night while we travelled to Yabuli Ski Resort on a tour booked with the travel agency on the second floor of the hotel. First, we returned from the disasterous tour only to find that our lock on our suitcase was missing and it... more