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Novotel Wuhan Xinhua

4.0 of 5
No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
Hotel amenities
Novotel Wuhan Xinhua
Ranked #24 of 1,280 hotels in Wuhan
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305 reviews from our community

    Trip type
Traveller rating
    62
    187
    44
    9
    3
Date Rating
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013

The property itself is a bit run down now and in need of renovation, but I can recommend it anyhow for a few simple reasons -- attractive prices and very nice location, close to Brussels Beer Garden and a few other nice "al fresco" places around the little lake across the street, a very nice Starbucks and a bunch of... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
13 May 2013

We very much appreciate your comments regarding your stay at the Novotel Wuhan Xin Hua. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, More

Aberdeen, Scotland
Top Contributor
80 reviews 80 reviews
79 hotel reviews
Reviews in 59 cities Reviews in 59 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 May 2013

Wuhan is spread out so nothing is central. This hotel is situated in a very good area overlooking two small lakes and with many small shops, restaurants and food stalls nearby. The hotel is only 5 minutes by taxi from Hankou station but it is a long journey from the Wuhan station which is where you need to go for... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
3 May 2013

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Hong Kong
Top Contributor
54 reviews 54 reviews
53 hotel reviews
Reviews in 46 cities Reviews in 46 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 7 April 2013

Hotel is a little hidden from the main street and doesn't actually front it, so the taxi had some trouble finding. A metro station is nearby after an 8-minute walk only. Room was clean and tidy but only 1 bottle of water was provided for 2 guests. Beware the first and second floors may not have windows that face outside... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
16 April 2013

We very much appreciate your comments regarding your stay at the Novotel Wuhan Xinhua. Your comments is very valuable for us to share each other.. Meanwhile, please be clear that two bottles of mineral water are set in all guest rooms, one in fridge and another one in bathroom. At Novotel Wuhan Xinhua, we strive to provide a superior service... More

A TripAdvisor Member
4 of 5 stars Reviewed 30 December 2012

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Review collected in partnership with Accorhotels.com

ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
8 March 2013

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Beijing, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 November 2012

The hotel has been around for a number of years and you can see it in the rooms. Especially the bathrooms are dark and need a major renovation. The bed is a typical Accor product, firm but comfortable. It is because of the friendly and efficient service that I keep coming back. Located in the center of town you have... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
6 November 2012

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 November 2012

I regularly goes to Wuhan on business and Novotel has been my hotel of choice. Great location and nice view over the lake from the lounge. Best is the service from the staff. I forget one item in a lift that was taken by another guest. The front desk manager spent the day looking at the CCTV footage and found... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
6 November 2012

We very much appreciate your feedback regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Melbourne
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 21 October 2012

We stayed one night here and one night at the Marriott Renaissance in Wuchang. This hotel is in a great location if you need to be in Hankou. There are lots of restaurants around and lots of action i.e. local activity - its not in some far removed business park. The hotel is quiet, but the room is in need... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
22 October 2012

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xin Hua. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, More

Clitheroe, United Kingdom
1 review
5 of 5 stars Reviewed 16 October 2012

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Review collected in partnership with Accorhotels.com

ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
22 October 2012

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Hong Kong, China
2 reviews
3 of 5 stars Reviewed 23 July 2012

The first room assigned to me was having poor air-condition. It was hot everywhere. Then I complained with staff there, they said they will check whether there is other rooms available. But finally no response. The other day complained with manager again, got a room to shift but it was twin room. Overall, they are helpful but both rooms and... More

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Review collected in partnership with Accorhotels.com

ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
15 August 2012

Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xinhua. We are sorry for any inconvenience caused. Please allow me to express my sincerest apologies. At Novotel Wuhan Xinhua, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our Engineering Director has been... More

Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 14 June 2012

Check in was very friendly and the staff were more helpfull that other hotels in the west, I've stayed at recently. Check out was also efficient and courteous. Good location being central, and across the street from a high end shopping mall and offices. As with other hotels in the west, the Air Conditioning was fairly weak, so get an... More

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ivyzhang, Manager at Novotel Wuhan Xinhua, responded to this review
17 June 2012

We very much appreciate your comments regarding your stay at the Novotel Wuhan Xin Hua. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, More

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Additional Information about Novotel Wuhan Xinhua

Also Known As:
Novotel Wuhan
Wuhan Novotel
Accor Xin Hua Wuhan
Address: No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
Region: China > Hubei > Wuhan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 1,280 hotels in Wuhan
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Xin Hua Wuhan is a 5 star hotel located in Hankou, the dynamic commercial and financial district of Wuhan. Ideal for your next business trip to this major hub in Central China, we offer WiFi internet and conference facilities for up to 260 people. A perfect base for holidaymakers to explore the fascinating history and culture of Wuhan as well as its legendary food, shopping and nightlife, the Novotel features two restaurants, four bars, a heated indoor swimming pool, sauna and gym. ... more   less 
Reservation Options:
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Novotel Wuhan Xinhua
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