I have just returned from this hotel as part of a company trip for employees and their families. The Hotel is great with good dining (the western food is at least as good as the Chinese), theres a small fitness centre and a pool and nice grounds overlooking the lake, oh and KTV if that's your thing, but expect it to be filled with local officials or wedding parties on weekend nights.
The rooms are very nice, easily 5* and the whole place is very quiet. ....and that is the downside, there's not a lot to do in the area, you need to get into Suzhou for that. Apparently in Crab Season (sept?) it is very busy, but outside of that some of the facilities are shut down (sauna, steam room, hot tub etc)
If you are looking for some quiet then it's a nice stop on a bigger tour, but not really a destination
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