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All 807 Suzhou hotels

Kempinski Hotel Suzhou

5.0 of 5
No.1 Guobin Road, Industrial Park, Suzhou 215021, China
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Kempinski Hotel Suzhou
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Ranked #9 of 807 hotels in Suzhou
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296 reviews from our community

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Thessaloniki, Greece
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 June 2013

I did not stay at this hotel because I was staying at a fiend's place in town but had a lovely dinner at Paulaner Brauhaus German-style pub. The hotel does not seem busy at all and this is great in always-crowded China. Great choice for late dinning in Suzhou (cuisine open until midnight), but when going late be prepared to... More

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See 2 more reviews by Hara K for Suzhou
Suzhou, China
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 18 May 2013

I didn't actually stay at the hotel but attended the evening event "Maifest by the lake" on Friday, May 17th 2013. The location was obviously at the lakeside in a big tent. It was announced as "festival filled with scrumptious German delicacies...". I have been to such festivals before in Beijing and they were actually quite good. Now Kempinski Suzhou... More

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Duluth, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 2 May 2013

I went there with my parents and grandparent that we had a wonderful weekend with the stay of Kempinski. The Club floor lake view room is HUUUUUUGE with the double sized bath room! Also, the club floor lounge is good, although the snakes is juuuust so-so. But the Chinese restaurant in the hotel is quite good with decent price. Although... More

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San Francisco, California
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 21 April 2013

Stayed one night in the Kempinski Hotel in Suzhou - I was traveling for a group function, but booked solo on booking.com - great choice, they upgraded me to some type of presidential suite! - and the staff was super nice. Close to some bars and clubs (try the popular Harry's Bar near by). I wished I could have stayed... More

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Salem, Oregon
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 29 March 2013

This was probably "The" hotel 10 years ago, but it is getting a bit tired and in need of some updating. It's location is out of the way a bit and the facilities are huge. Staff was good however the check-in and check-out both took longer than they should. Room was huge and had a great view of the lake,... More

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Hong Kong
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 10 March 2013

I had the pleasure of staying at the Kempinski Hotel in Suzhou over the weekend. From the moment of arrival to the time of departure, the overall facilities and service levels were excellent. All staff spoke excellent English, which can be a challenge sometimes when travelling in China, but not so here. Food & Beverage, too, was outstanding. We had... More

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Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 27 November 2012

We had poor experieces for our first night with Crowne Plaza Suzhou and moved to Kempinski. I and my husband like this hotel's enviroment where more peaseful and quire. But not easy to get taxi to go out to town. The staffs here are much more warm and nice, and willing to offer their services while we need any help.... More

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monicayu, Manager at Kempinski Hotel Suzhou, responded to this review
9 December 2012

Dear Valued Guest, Thank you for staying with us at Kempinski Hotel Suzhou and share the good comments to us ! Although our hotel opened four years more and some facility looks a little old but we're pleased to provide you with the unique experience and a warm comfortable stay. Next time you may call concierge to book a taxi... More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 November 2012

In-your-face big grand ostentatious pompous come to mind. The ferrari parked blocking the hotel lobby sums up the "money counts" attitude of this property. Yes its nice surrounded by the lake and golf course - but so is the Intercontinental 3km away - and there you can have a nice walk to some lakeside restaurants if you tire of the... More

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monicayu, Manager at Kempinski Hotel Suzhou, responded to this review
23 November 2012

Dear Valued Guest, Thank you for your comments shared with us but it seems that the service you rightly expected get from us is not good ! First of all please let me do apology to you about your unpleasant experience with us and I will share and discuss your comments with our management especial for the food quality .... More

Baden, Switzerland
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 September 2012

I stayed for only one night and had a fantastic time. The view from the room allows fantastic sunsets over Dushu lake, you can see the traffic disappearing in the lake tunnel. Turning right offers a view to JinJi lake and the Oriental Gate building (construction) far away. Room interiors is of high quality. The hotel is located separated from... More

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monicayu, Manager at Kempinski Hotel Suzhou, responded to this review
23 November 2012

Dear Valued Guest, Thank you for staying with us at Kempinski Hotel Suzhou and gave the precious comments to us although only one night ! We're pleased to provide you with the unique experience and a warm comfortable stay. We will consistantly to satisfied with our guests . Last but not least ,looking forward to see you again and please... More

Shanghai
1 review
5 of 5 stars Reviewed 20 September 2012

We live in Shanghai and went to stay in the Kempinski Suzhou for a weekend getaway. It’s in a great location in a low rise green country club on the edge of town overlooking two lakes – well away from the busy downtown of Suzhou. If you are into golf, there is a course next door (belongs to the hotel... More

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monicayu, Manager at Kempinski Hotel Suzhou, responded to this review
23 November 2012

Dear Valued Guest, First of all , thank you very much for staying with us at Kempinski Hotel Suzhou and share the precious comments to us. Although our hotel is not located in the downtown of Suzhou ,for leisure guests must will have an unique and comfortable stay with us !Only 15 minutes by taxi take you to the historical... More

 
 
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Additional Information about Kempinski Hotel Suzhou

Address: No.1 Guobin Road, Industrial Park, Suzhou 215021, China
Region: China > Jiangsu > Suzhou
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 807 hotels in Suzhou
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Kempinski Hotel Suzhou is Kempinski’s latest collection of individual to open in China. Situated along Jinjihu Avenue and Guobin Road, the Kempinski Hotel Suzhou emerges before your very eyes after a short but scenic drive within large parkland which encompasses a 27-hole Jinjilake International Golf Course, Villas and Dushu Lake. The entire surrounding to this property is refreshingly lush with trees and picturesque landscaping providing an atmosphere of tranquility and peace. ... more   less 
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