The lobby was always crowded, there was a minimum 10 minute wait in the reception for every small thing, and it was really rally noisy! The walls were thin I guess, noisy groups in the corridor left me sleep deprived. Service was bad- I was making an enquiry at the concierge desk, the guy there couldnt help me, so he...
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Dear Guest,
I apologize for the misunderstanding that took place at our front desk during your recent stay at our hotel. We have discussed the comments with the Housekeeping and Conceirge and corrective action has been taken to address the problem. Pleae be assured that such as poor attitude by any of our staff members will not be tolerated at...
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