The Shangri-La provides clean comfortable modern accomodation. Hotel staff are warm, courteous and welcoming. Check-in and out is efficient and professional. Rooms have comfortable beds, free internet; the health club/ indoor pool is excellent; restaurant has an extensive high-quality buffet for every meal; lobby lounge is very inviting and has talented musicians providing background entertainment. Hotel is located in walking... more

I spent 2 nights at the Shangri La Hotel with my husband and my 2 kids (5 and 8 years old.) I moved there after my small daughter got fever and we decided to take the best hotel in town to make her stay more comfortable (our previous hotel in Chengdu was in a great location but without facilities). We... more

I stayed one night, the air con in my room was not very good - i was in room 2613. I haven't been to Chengdu in 4 years and I was there for one night, so I admit, i'm not the bst barometer for Chengdu hotels. However, given that the place was built in 2007 and relatively new, I was... more

We absolutely loved our stay at the Shangri-La. The room reminded us of the Bellagio in Las Vegas. Very similar bathroom with separate shower and tub. Loved the bathroom. Bed was comfortable, room extremely clean. Staff very attentive. Great breakfast buffet. Free internet and computer use in the business office. Wonderful view. A little away from the heart of the... more

Stayed 3 nights while exploring Chengdu. Chengdu might be a bit short on attractions for the Western visitor, but the Shangri-La is an absolutely wonderful hotel. The rooms are extremely large, and the hotel is well maintained. The staff is exceptionally well-trained, and their English skills are way above average for China. The swimming pool is large, and the spa... more

Stayed here for three nights. Room very nice; got a corner room. Prize I had to pay was that the room was awfully cold. Called technician but was told that A/C could only do cold this time of the year. Staff were swift to bring around a heater but using the heat function of the A/C would have been so... more

I stayed here for three nights for work and had a very peaceful time here. The staff speaks wonderful English - and other languages - and are helpful and prompt with every request. Wake up calls were on time and sent automatically, cabs were on demand, and bartenders at the bar were hilarious. The breakfast and dinner buffets are pretty... more

We stayed there for 3 nights as part of a corporate event. As a result of the arrangements, we gained experience with most of the restaurants, bars and other services including tours and spa. This hotel, like most Shangri-La's, is top notch. Service, quality of room, common areas, etc. is what you would expect. Location is decent and near local... more

I have stayed in 3 hotels in Chengdu during the month of June, 2008. Of these 3 hotels The Shangri-La was by far the best. Best location, best resturaunts, and best accomidations. more